IT Support

Medpace Madrid, Community of Madrid, Spain Join or sign in to find your next job Join to apply for the IT Support (Madrid, Spain) role at Medpace Medpace Madrid, Community of Madrid, Spain Join to apply for the IT Support (Madrid, Spain) role at Medpace Get AI-powered advice on this job and more exclusive features. Join our growing team in Madrid and take your IT support (fully office-based) career to the next level As an IT Support Specialist, you'll have the opportunity to work with cutting-edge technologies, collaborate with international colleagues and develop your skills in a dynamic and global environment, supporting over 400 end users across 6 countries. This is a fully office-based position.ResponsibilitiesAdministrate user accounts for network, e-mail, and other applications; Provide support to end users on Medpace IT equipment and software applications including computer hardware, peripherals, copiers, fax machines, mobile phones, scanners, building security systems, environment monitoring systems, computer operating systems, office applications; Identify, research and resolve technical problems of IT equipment and software applications; Respond to IT tickets, telephone calls, e-mails, and requests for technical support; and Document, track, and monitor problems to ensure timely resolutions; and Communicate and collaborate with a regional/global IT team members. QualificationsBachelor’s Degree in Computer Science or Information Technology; Preferbaly 5+ years' experience in a help desk or IT Support role; and Experience with Exchange Server Tools, Office 365 and other cloud-based applications a plus. Medpace OverviewMedpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries.Why Medpace?People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.Medpace PerksFlexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives AwardsRecognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What To Expect NextA Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries Pharmaceutical Manufacturing Referrals increase your chances of interviewing at Medpace by 2x Sign in to set job alerts for “Information Technology Support Specialist” roles. 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