Field Service Engineer Ireland

hace 2 semanas

Málaga, España Bespoke Recruitment Limited A tiempo completo

Field Service Engineer

  • Location: Dublin-Remote-Field
  • Contract: Permanent/Full-time
  • Salary: 46-50K gross DOE p/year
  • Bonus plan in place after probationary period to 10% of salary.
  • 25 days holidays, service additional days after 2 years to build up to 30 days.
  • Pension and VHI in place
  • Company Car or Car allowance
  • Wellbeing initiatives in place
  • Paid family leave policies in place and benefits after probationary period.
  • Paid illness absence leave

Our Field Service Engineer will join a team of experienced engineers providing technical support to renal dialysis equipment. A structured training programme will be put in place for the successful candidate incorporating certified manufacturer training courses in conjunction with hands-on experience working alongside senior engineers on customer sites. You will be challenged in this role to develop and establish expertise in the company renal equipment and technology. This is a unique opportunity to work within a dynamic, collaborative, and professional engineering team with exposure to cooperate on projects with our international colleagues.

Responsibilities:

  • To engage in the technical repair, both preventative and corrective, of equipment at customer sites or other locations.
  • To advise and lead on the installation requirements for a renal dialysis unit.
  • To undertake technical and user support training (both locally and in Germany) for company products and any other relevant equipment.
  • To develop and maintain a level of technical competency to work independently and confidently.
  • Willingness to learn and embrace emerging technologies in the dynamic environment of modern medical devices.
  • To be commercially aware and market orientated.
  • Flexibility to travel to our customers throughout Ireland.
  • To work as part of a team in the achievement of team/organisational objectives.
  • To work with colleagues in the administration of spare parts stock and other record-keeping duties.
  • To engage and understand the policies and procedures associated with the business.
  • To work with the team in any other activities which will benefit the team and the customer.

Skills:

  • Ensures attention to detail.
  • Contributes to the team, readily helps, or co-operates, encourages reasonable relationships within their team.
  • Demonstrates problem solving ability. Uses a structured problem-solving process to obtain results. Clearly identifies root causes of problems. Uses appropriate analyses to generate a variety of options. Evaluates solutions to determine the most suitable course of action.
  • Can build rapport. Is outgoing and positive to customers. Relates well to other members of the work team or customers. Displays enthusiasm and is understated in approach.
  • Is open and receptive to other people, picks up other peoples’ immediate feelings and emotions and can communicate basic information effectively and efficiently.
  • Can deal with several tasks at once, is able to cope with most normal situations, is seen as a reasonable individual capable of a healthy give and take relationship. Other individuals can present sensitive ideas in their presence. Is willing to compromise without compromising integrity.

Requirements:

  • Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline.
  • Strong I.T. and communication skills essential.
  • Previous experience in renal technical services (maintenance & repair) and I.T. hardware is desirable and advantageous but not essential.
  • Comfortable working in a clinical setting and interacting with allied health professionals (e.g. nurses, doctors, biomed engineers).
  • Familiar with relevant E.U. Directives for medical devices, e.g. MDR, EN 60601, I.S.O. quality standards.
  • Full clean driving license.
  • Flexible to travel regularly throughout Ireland, and further as the need arises.
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