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Customer Success Manager II
hace 45 minutos
Overview At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces. We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.Ready to join us?Your Role We’re looking for a Customer Success Manager to join our team and help professional soccer teams and federations get the most out of Hudl. You’ll own the post-sale relationship for a portfolio of 100–200 accounts, focusing on retaining revenue and finding new ways for our partners to win using our elite product suite.As a Customer Success Manager At Hudl, You’ll Drive growth and retention. You’ll own the renewal process from start to finish. By analyzing engagement metrics in Salesforce, you’ll identify which accounts are thriving and which need a hand, ensuring every team sees the full value of their investment.Be a trusted advisor. You’ll lead kick-off calls and business reviews to stay aligned with your customers' goals. You won't just react to problems—you’ll proactively suggest solutions, upsell new features and cross-sell products that help teams perform at their best.Master our products. You’ll maintain expert knowledge of our competitive and elite tools. From
