French Customer Support Specialist
hace 6 horas
About the job French Customer Support Specialist Job Title: French Customer Support Specialist Location: Barcelona, SpainWork Type: Hybrid / OnsiteEmployment Type: Full-time About the Role: We are seeking a French-speaking Customer Support Specialist to join our vibrant team in Barcelona . In this role, you'll provide top-tier assistance to our French-speaking customers, ensuring every interaction is handled with empathy, efficiency, and professionalism. Whether you're helping troubleshoot an issue, guiding customers through a product feature, or responding to inquiries with accurate and timely information—you’ll play a vital part in delivering a world-class support experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in French (and English when needed) Resolve issues efficiently and with empathy, ensuring a positive customer experience Provide accurate product and service information and guide users through features or troubleshooting steps Maintain clear and detailed records of customer interactions in our CRM system Collaborate with other departments (tech, logistics, sales) to resolve complex or escalated issues Stay informed on product updates, policies, and procedures through regular training Contribute to team goals related to service quality, customer satisfaction, and response time What You Bring: Fluent/native-level French (spoken and written) Strong English communication skills (minimum B2 level) Experience in a customer support or service-related role is a plus Great interpersonal skills, with a genuine desire to help others Ability to multitask and stay organized in a fast-paced environment Tech-savvy and quick to learn new tools and platforms Team player with a positive, can-do attitude What We Offer: Competitive base salary with potential performance bonuses Flexible hybrid work model (minimum onsite days as per team policy) Opportunities for professional growth and internal mobility Paid training and ongoing coaching Multicultural workplace with colleagues from around the world A modern, centrally located office in Barcelona , close to public transportation Working Hours: Full-time: 40 hours per week Monday to Friday (some weekend shifts may be required depending on the team) #J-18808-Ljbffr
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catalunya, España Financecolombia A tiempo completoAbout the job French-Speaking Customer Support Specialist in Riga, Latvia! Are you passionate about delivering exceptional customer service? Do you love exploring new cultures, especially through food and lifestyle? Were looking for a French-speaking Customer Support Specialist to join our dynamic team in Riga, Latvia a city known for its rich history,...
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Customer Support Specialist
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catalunya, España Cross Border Talents A tiempo completoAbout the job Customer Support Specialist Were hiring Customer Support to join international teams based in Greece, with remote or on-site options available. Languages We're Hiring For: Good English and one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish and Danish, Whats in it for you:...
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Customer Care Specialist
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catalunya, España TheFork A tiempo completoCustomer Care Specialist (French Market) Join to apply for the Customer Care Specialist (French Market) role at TheFork Customer Care Specialist (French Market) Join to apply for the Customer Care Specialist (French Market) role at TheFork Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the...
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Customer Support Specialist Multilingual
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catalunya, España Cross Border Talents A tiempo completoAbout the job Customer Support Specialist Multilingual (Greece) Location: Greece (Athens, Thessaloniki, and other locations depending on the project)Contract Type: Full-time, PermanentWork Model: On-site and remote options (remote roles require relocation within Greece) Languages Required: Danish | Dutch | French | German | Italian | Japanese | Norwegian |...
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Customer Support Specialist
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catalunya, España Akiles A tiempo completoOpen the door to a new opportunity: join Akiles Customer Support Specialist Barcelona Location: BarcelonaContract type: PermanentDepartment: Customer Success > Customer SupportAbout the roleAre you passionate about helping others and solving problems with a smile (even via email or WhatsApp)? At Akiles, we’re looking for Customer Support Specialist...
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Customer Support
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catalunya, España Amadeus A tiempo completoJob Title Customer Support - Amadeus GDS - French Speaker We are looking for a Customer Support Representative to deliver personalized, high-quality support to customers using Amadeus products and solutions . You will join our Global Support Team in Barcelona , providing support to customers in Europe in French (and possible other language) through phone,...
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French Crypto Chat Support Specialist
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catalunya, España SupportYourApp A tiempo completoA global customer support provider is seeking a native French-speaking Chat Support Consultant for remote work. Responsibilities include delivering outstanding customer support in crypto trading, addressing inquiries through live chat, and building strong customer relationships. Candidates should have excellent English communication skills, at least 6-12...
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Customer Support Associate French Market
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catalunya, España Factorial A tiempo completoJoin to apply for the Customer Support Associate French Market role at Factorial . Responsibilities Maintain and create simultaneously strong relationships with existing customers. Problem‑solving: Ensure all needs and queries are resolved via ticket/phone/email/chat. Control and follow up on any bugs with the operations team and the client. Assist with...
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Customer Support Specialist
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catalunya, España Keonn A tiempo completoKeonn is a manufacturer of RFID hardware and software products for various sectors, including retail, healthcare, libraries, industry, and logistics. We provide RFID systems primarily for retail and healthcare, along with RFID UHF components such as antennas, multiplexers, and readers for any industry. Keonn’s team consists of experienced engineers and...
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Customer Support Specialist
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catalunya, España AirDNA, LLC. A tiempo completoAbout AirDNA We built AirDNA to solve a problem: how do you make smart short-term rental decisions when there’s too much guesswork and not enough good data? What started in a garage in California in 2015 is now a global team helping thousands of people — from aspiring hosts to major real estate firms — make confident choices about where to invest, what...