HR Contact Center Associate with French and English – 12-months
hace 4 horas
HR Contact Center Associate with French and English – 12-months (fixed-term) contract *This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we believe that every day is still day one. It’s our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi‑language capability to the internal customers, and is looking for HR Contact Center Associates with French and English to join us. Reporting to a Team Manager, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life‑cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Responsibilities Handle and resolve HR queries in French and English by referring to documentation such as frequently asked questions and standard operating procedures and escalating where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life‑cycle at Amazon. Actively seeks employee feedback to improve levels of service. Be able to work on rotational shifts in both weekends and weekdays, including
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Madrid, España Amazon A tiempo completoHR Contact Center Associate with French and English – 12-months (fixed-term) contract*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe that every day is still day one. It’s our job to make bold bets, and we...
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HR Contact Center Associate with French and English
hace 2 semanas
Madrid, España Amazon A tiempo completoHR Contact Center Associate with French and English (Remote) – 12-months (fixed-term) contractJob ID: | Amazon Development Center (Romania) S.R.L. - A91*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic. *At Amazon we believe that...
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HR Contact Center Associate with French and English
hace 4 horas
madrid, España Amazon A tiempo completoHR Contact Center Associate with French and English (Remote) – 12-months (fixed-term) contract Job ID: | Amazon Development Center (Romania) S.R.L. - A91 *This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic. * At Amazon we believe...
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HR Contact Center Associate with French and English
hace 2 semanas
Madrid, España Amazon A tiempo completoHR Contact Center Associate with French and English (Remote) – 12-months (fixed-term) contract , MHLSThis role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.At Amazon we believe that every day is still day one. It's our job to make bold...
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Madrid, España Amazon A tiempo completoHR Contact Center Associate with Romanian and English – 12‑month fixed‑term contract (MHLS - My HR Live Support) Job ID: | Amazon /Slovakia/ s.r.o. - This role can be office based in Prague, Czech Republic. Alternatively the role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* Join the HR Contact Center...
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Bilingual HR Contact Center Associate
hace 2 semanas
Madrid, España Amazon A tiempo completoA global e-commerce leader is seeking an HR Contact Center Associate fluent in French and English. This remote position involves addressing employee lifecycle queries, providing excellent customer service, and identifying process improvements. Candidates must have a high school diploma, strong computer skills, and the ability to communicate effectively in a...
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Bilingual HR Contact Center Associate
hace 2 semanas
Madrid, España Amazon A tiempo completoA leading global e-commerce company is looking for an HR Contact Center Associate fluent in French and English. This position allows remote work from various locations. Responsibilities include resolving HR queries and improving customer service. Candidates should possess strong interpersonal skills and proficiency in Microsoft Office. The role offers a...
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Bilingual HR Contact Center Associate
hace 5 días
Madrid, España Amazon A tiempo completoA leading global e-commerce company is looking for an HR Contact Center Associate fluent in French and English. This position allows remote work from various locations. Responsibilities include resolving HR queries and improving customer service. Candidates should possess strong interpersonal skills and proficiency in Microsoft Office. The role offers a...
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Bilingual HR Contact Center Associate
hace 2 semanas
Madrid, España Amazon A tiempo completoA leading global company is seeking an HR Contact Center Associate to support internal customers in a multilingual environment. The ideal candidate will handle employee queries in French and English, ensuring a high level of customer focus. Responsibilities include resolving HR-related questions and improving service levels. Candidates should have proven...
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Contact Center Executive
hace 7 días
Madrid, España HBX Group A tiempo completoGlobal Contact Center Executive - French HBX Group is the world's leading technology partner, connecting and empowering the world of travel. We're game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high...
