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Hello At Factorial we're looking for a new Client Journey Project Manager for the Spanish Market to help us boost the company to the next level. This is a strategic leadership role where you’ll directly impact the onboarding experience for our largest customers, building long-lasting relationships that drive customer satisfaction, retention, and growth. As part of our team, you will collaborate closely with cross-functional departments to ensure a seamless experience from sales to customer success. You will report directly to the Project Management Officer and work alongside Team Leads to ensure that our client’s expectations are exceeded at every touchpoint, ensuring their journey from onboarding to product adoption is seamless and successful. Are you ready to make a real impact? Let’s dive in... Key Responsibilities Sales Collaboration & Product Validation: Led the coordination and presentation of product demos, gathering client requirements, and tailoring pre-configurations based on unique business needs and use cases. End-to-End Onboarding Leadership: Design and present the entire customer lifecycle from initial sales kick-off to successful product adoption and transition to
