Service Manager
hace 3 días
We are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery. Si cree que es el candidato ideal para la siguiente oportunidad, envíe su solicitud después de leer la descripción completa.Key Responsibilities Own end-to-end service operations, ensuring service stability, quality, and SLA compliance. Lead and manage a team of ~8 resources , including workload planning, performance management, and team development. Act as the primary point of contact for service escalations , ensuring timely resolution and clear communication. Partner closely with Product Owners to align service delivery with product and business priorities. Engage with business stakeholders, including occasional VP-level interactions , translating business needs into actionable outcomes. Interface with users , understanding requirements and prioritizing service requests. Provide functional leadership and guidance for SAP ECC , with a strong focus on Order to Cash (OTC) . Bridge functional and technical teams to ensure effective issue resolution and solution delivery. Drive continuous improvement initiatives across service processes and governance. Apply Project Management best practices to service enhancements and related initiatives. Qualifications Proven experience as a Service Manager , Delivery Manager, or similar role. Strong functional experience with SAP ECC , preferably in OTC (Order to Cash) . Solid understanding of end-to-end business processes. Demonstrated ability to manage escalations and complex stakeholders. Project Management experience preferred . xsgfvud Technical background is a plus . Key Competencies Leadership and people management Strong business and service orientation Stakeholder management and communication Prioritization and decision-making Problem-solving and analytical thinking
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Service Manager
hace 14 horas
Plaza Catalunya, España Gracia101 Talent Solutions A tiempo completoWe are seeking a Service Manager to lead service operations and act as the key interface between users, delivery teams, Product Owners, and business stakeholders. This role is accountable for service performance, escalation management, and team leadership, with a strong focus on business alignment and SAP service delivery. Si cree que es el candidato ideal...
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Customer Service Manager
hace 2 semanas
Plaza Catalunya, España LEON CYCLE A tiempo completoLeon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website...
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Customer Service Manager
hace 2 semanas
Plaza Catalunya, España LEON CYCLE A tiempo completoLeon Cycle is an e-bike business that was established in Germany in 2014 and has since developed business operations in over 10 countries across Europe, North America and APAC. Leon Cycle offers a range of e-bike models from mountain bikes, folding e-bikes, trekking e-bikes and step thru e-bikes. Our range of products are sold via both our own online website...
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Service Delivery Manager
hace 5 días
Plaza Catalunya, España HCLTech A tiempo completoOur goal is to strengthen the brand in Spain. We are looking for an expert to work as Delivery Lead!¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo.What do you need to fulfill this job?Experience as Service Delivery Manager (managing project on integration,data/ HR)+12...
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IT Service Manager con inglés y catalán alto
hace 2 semanas
Plaza Catalunya, España Experis España A tiempo completoSeleccionamos un Service Manager IT, con inglés y catalán alto (H/M/X), para incorporación directa en la plantilla de uno de nuestros clientes de gran relevancia, con proyecto estable y de alto impacto, ubicado en Barcelona.Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la...
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IT Service Manager con inglés y catalán alto
hace 2 semanas
Plaza Catalunya, España Experis España A tiempo completoSeleccionamos un Service Manager IT, con inglés y catalán alto (H/M/X) , para incorporación directa en la plantilla de uno de nuestros clientes de gran relevancia, con proyecto estable y de alto impacto, ubicado en Barcelona. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar...
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Area Sales Manager
hace 1 semana
Plaza Catalunya, España Nuclio Talent A tiempo completoDesde Nuclio Talent estamos en búsqueda de un/a Area Sales Manager para empresa referente en distribución alimentaria. Buscamos un perfil comercial con experiencia en entornos B2B, orientado a la fidelización y captación de clientes mediante visitas presenciales diarias (Barcelona y alrededores) Inscríbase ahora, lea los detalles del trabajo...
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Area Sales Manager
hace 1 semana
Plaza Catalunya, España Nuclio Talent A tiempo completoDesde Nuclio Talent estamos en búsqueda de un/a Area Sales Manager para empresa referente en distribución alimentaria. Buscamos un perfil comercial con experiencia en entornos B2B, orientado a la fidelización y captación de clientes mediante visitas presenciales diarias (Barcelona y alrededores) Inscríbase ahora, lea los detalles del trabajo...
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Service Manager de ATMs
hace 3 días
catalunya, España NTT DATA Europe & Latam A tiempo completoNTT DATA somos todas las personas que la formamos. Un equipo de más de 139.000 profesionales, con una presencia en 50 países y en sectores tan variados como telecomunicaciones, finanzas, industria, utilities, energía, administración pública y sanidad. Ofrecemos soluciones tecnológicas, de negocio y estratégicas, con un enfoque de consultoría...
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Global Product Manager
hace 5 días
Plaza Catalunya, España Innospec Inc. A tiempo completoGlobal Product Manager – Performance ChemicalsDesplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar".The Global Product Manager will be responsible for leading the strategic direction, commercialisation, and lifecycle management of...
