Implementation Specialist
hace 2 días
About the Role
Medtronic, a global healthcare technology leader, seeks an Implementation Specialist to join its Customer Success team in advancing implementation projects in the Iberian region. This pivotal role requires strong technical expertise, excellent communication skills, and the ability to collaborate with internal teams and customers.
Key Responsibilities:
- Project manage multiple concurrent full-cycle implementations of Touch Surgery Enterprise at major hospital systems, ensuring timely and budget-friendly execution.
- Engage with clinical and administrative stakeholders, ensuring polished communication and collaboration throughout each deployment project.
- Develop and maintain a deep understanding of the Touch Surgery Enterprise platform, building working relationships with internal product and engineering teams.
- Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
- Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration.
- Partner with the sales team and project manage and support pre-sales activities, including IT, privacy, and cybersecurity reviews.
- Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk.
Requirements and Qualifications:
- Fluency in Spanish and English language.
- Bachelor's degree required.
- Previous minimum experience of 2 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy, or medical device perspective.
- Ability to communicate and influence effectively across multiple internal teams and customer departments.
- Ability to travel 25-75% of the time, as needed, to customer sites.
Benefits and Compensation:
Medtronic offers a competitive salary, ranging from $95,000 to $130,000 per year, depending on location and experience, along with a flexible benefits package, a short-term incentive plan (MIP), and opportunities for career growth and professional development within a global company that values its employees' contributions and recognizes their success.
About Medtronic:
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of passionate people who experiment, create, build, improve, and solve. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
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