Technical Implementation Specialist

hace 1 semana


Madrid, Madrid, España Ebury A tiempo completo

Ebury is a rapidly growing FinTech firm, recognized as one of the top European Fintechs to work for by AltFi. We offer a range of innovative products including FX risk management, trade finance, currency accounts, international payments, and API integration.

Job Overview

We are seeking an experienced Technical Implementation Specialist to join our Implementation Team. As Ebury's Integration Expert, you will be responsible for managing technical relationships with clients and ensuring seamless API and complex implementations.

Responsibilities:

  • Ensure API and complex implementations run smoothly and clients receive optimal onboarding and integration processes.
  • Support the Sales Team and client in pre- and post-sales activities.
  • Manage the client's implementation throughout the lifecycle.
  • Collaborate with Operations and Security to ensure highest standards are met.
  • Gather requirements for enhancements and ensure clients use the latest functionality.
  • Document requirements, analyze development or operational changes, and present potential solutions to colleagues.
  • Execute plans, monitor progress, and adjust timelines or scope accordingly.
  • Report progress and communicate updates to third parties and internally.
  • Record videos, participate in webinars, and promote Ebury functionality in the community.

Requirements:

  • Minimum 2 years of experience in an Operations, Front or Middle Office, or Technical Support role.
  • Understanding of payments and FX flows.
  • Experience working on projects, problem-solving, and time management.
  • English language proficiency, with additional languages (Spanish, German, French, Italian) an advantage.

Personal Qualities:

  • Excellent communication skills with highly developed written and interpersonal abilities.
  • Able to work effectively in a dynamic and rapidly changing environment.

Compensation: The estimated salary for this position is around £55,000 - £65,000 per annum, depending on location and experience.



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