Customer Experience Manager
hace 7 días
We are looking for a Customer Experience Manager to drive exceptional customer experiences. In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.
Key Responsibilities:- Identifying and prioritizing customer needs and developing solutions to meet those needs.
- Collaborating with cross-functional teams to ensure seamless delivery of customer-focused solutions.
- Providing input into product development and roadmap planning to align with customer needs.
- Managing and resolving customer complaints and concerns in a timely and professional manner.
- Conducting customer surveys and feedback sessions to gather insights and identify areas for improvement.
The successful candidate will have a strong understanding of business processes, excellent communication skills, and the ability to build strong relationships with customers and internal stakeholders.
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Customer Experience Manager
hace 1 semana
Madrid, Madrid, España beBee Careers A tiempo completoCustomer Experience ManagerThis is an excellent opportunity for a results-driven Customer Experience Manager to join our team. You will be responsible for driving customer-centric initiatives and developing strategies to enhance overall customer satisfaction.Key Objectives:Develop and implement customer experience programs to drive loyalty and...
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Customer Experience Manager
hace 6 días
Madrid, Madrid, España beBee Careers A tiempo completoJob DescriptionWe are seeking an experienced Customer Experience Manager to join our team in Madrid. As a key member of our Customer Service Experience team, you will be responsible for understanding the customer experience from beginning to end and identifying opportunities to improve it.Your focus will be on working cross-departmentally with various teams...
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Customer Experience Manager
hace 1 semana
Madrid, Madrid, España PELI Products A tiempo completoAbout the OpportunityAt PELI Products, we are seeking a highly motivated and experienced Customer Experience Manager to join our team. As a key member of our Customer Service & Sales Support Department, you will be responsible for managing customer relationships, providing exceptional customer service, and ensuring timely and accurate order processing.
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Customer Experience Manager
hace 6 días
Madrid, Madrid, España beBee Careers A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Manager to join our team in Madrid. As a key member of the Customer Service & Experience team, you will be responsible for understanding the customer experience from beginning to end and identifying opportunities to improve it.Your focus will be on working closely with various departments to...
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Customer Experience Manager
hace 6 días
Madrid, Madrid, España beBee Careers A tiempo completoThe Customer Experience Manager is responsible for developing and implementing online communication strategies that drive customer engagement and satisfaction. This role requires a strong understanding of digital communications, including social media, email, and content management systems.Main Tasks:Develop and implement a strategic online customer...
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Customer Experience Manager
hace 2 días
Madrid, Madrid, España beBee Careers A tiempo completoWe are seeking a highly experienced CX Manager to lead our customer experience efforts. The ideal candidate will have a proven track record of delivering best-in-class customer experiences through strong supporting processes.The successful candidate will oversee multiple channels, including phone, mail, web form, WhatsApp, and chat, to continuously improve...
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Customer Experience Manager
hace 1 semana
Madrid, Madrid, España beBee Careers A tiempo completoJob SummaryWe are seeking a Customer Experience Manager to join our team. In this role, you will be responsible for ensuring that our customers receive the highest level of service and support.As a Customer Experience Manager, you will:Be responsible for building and maintaining strong relationships with our customers.Work closely with our sales team to...
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Customer Experience Manager
hace 4 días
Madrid, Madrid, España beBee Careers A tiempo completoTackle complex challenges and drive quality excellence in a dynamic and fast-paced environment.Drive Customer Experience ExcellenceWe're seeking a highly skilled and experienced Customer Experience Manager to lead our quality management efforts. As a key member of our team, you'll be responsible for ensuring the highest standards of service delivery and...
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Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Allianz Direct A tiempo completoAbout the JobWe are seeking a skilled Customer Experience Manager to join our team at Allianz Direct. As a Customer Experience Manager, you will be responsible for ensuring that customer interactions meet the quality standards set by the company.This involves monitoring and directing the daily activities of contact center agents, evaluating their performance...
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Customer Experience Manager
hace 3 días
Madrid, Madrid, España beBee Careers A tiempo completoRole SummaryWe are seeking a skilled Customer Experience Manager to join our team. In this role, you will be responsible for managing apartment and room availability in our Channel Manager, as well as handling prospect inquiries through calls and messages.The ideal candidate will have excellent communication skills, be proactive, and possess a positive...