Customer Relations Specialist
hace 1 mes
Ebury is a leading FinTech firm, offering a range of innovative products and services. We're seeking a skilled Customer Relations Executive to join our FX Dealing Team in Madrid.
As a key member of our team, you'll provide daily operational and trading assistance to our corporate clients, leveraging your client-facing skills, operational know-how, and problem-solving abilities.
Key Responsibilities:
- Provide exceptional client service, ensuring timely and accurate support to our corporate clients.
- Assist with daily trading operations, including FX risk management and trade finance.
- Collaborate with internal departments to resolve client issues and find solutions.
- Develop and maintain strong relationships with clients, promoting Ebury's products and services.
Requirements:
- Fluency in Spanish and English, with excellent written and verbal communication skills.
- Experience in client-facing roles, with a strong understanding of FX markets and trade finance.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple clients simultaneously.
- Commercial awareness and sales skills, with a focus on promoting Ebury's products and services.
What We Offer:
- A dynamic and growth-oriented work environment, with opportunities for professional development.
- A competitive salary and benefits package, including a 4-day workweek and 1 day of remote work.
- The chance to work with a leading FinTech firm, shaping the future of international payments and trade finance.
We're excited to welcome a talented and motivated individual to our team. If you're passionate about delivering exceptional client service and driving business growth, we encourage you to apply.
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