Customer Relations Specialist
hace 4 semanas
We are seeking a highly skilled Customer Relations Executive to join our fast-growing team in Madrid. As a key point of contact for our corporate clients, you will provide daily operational and trading assistance, acting as an ambassador for our product and service at a customer-facing level.
Key Responsibilities:
• Provide exceptional client service, ensuring timely and accurate resolution of client issues
• Manage a portfolio of 300 clients, trading online through our EBO platform
• Develop a deep understanding of clients' business activity, FX needs, and preferences
• Collaborate with internal teams to find solutions and drive business growth
Requirements:
• Spanish fluency and English at a professional level
• Strong written and verbal communication skills
• Ability to multitask, prioritize, and manage workload in a high-pressure environment
• Experience with Microsoft suite, particularly Excel
What We Offer:
A career with Ebury, a hyper-growth FinTech firm, offering a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.
Commercial Awareness:
• Confidence to promote our company offering and identify new opportunities to grow key accounts
• Ability to deal with numbers, exchange rates, profit margins, and commercial implications
Eye for Detail:
• Accuracy and attention to detail when dealing with live currency trade booking, banking information, and high-value payments
Drive to Solve Problems:
• Self-starter with the initiative to find solutions and drive business growth
• Ability to work with teams internally to find solutions and drive business growth
-
Public Relations Specialist
hace 4 semanas
Madrid, Madrid, España Sitel Corp. A tiempo completoJob Title: Public Relations SpecialistAbout the Role:We are seeking a highly skilled Public Relations Specialist to join our team at Sitel Corp. in Madrid, Spain. As a Public Relations Specialist, you will be responsible for providing exceptional customer service to our clients while maintaining a native level of Portuguese and an advanced level of English...
-
Customer Relations Specialist
hace 4 semanas
Madrid, Madrid, España Ebury A tiempo completoAbout the Role:We are seeking a highly skilled Customer Relations Specialist to join our FX Dealing Team in Madrid. As a key member of our team, you will be responsible for providing exceptional client service and support to our corporate clients.Key Responsibilities:Act as a point of contact for corporate clients, providing daily operational and trading...
-
Employee Relations Specialist
hace 1 mes
Madrid, Madrid, España 2K A tiempo completoEmployee Relations SpecialistAt 2K, we are committed to creating a positive and productive work environment. As an Employee Relations Specialist, you will play a vital role in fostering this environment by managing employee relations issues and ensuring compliance with employment laws and company policies. Your responsibilities will include conflict...
-
Public Relations Specialist
hace 3 semanas
Madrid, Madrid, España Byd Europe A tiempo completoAbout the Role:BYD Europe is seeking a highly skilled Public Relations Specialist to join our Marketing Department. The successful candidate will be responsible for developing and implementing tailored marketing strategies specific to the European region.The PR Specialist will work closely with the Marketing Communication Manager to build solid relations...
-
Employee Relations Specialist
hace 1 mes
Madrid, Madrid, España 2K A tiempo completoEmployee Relations SpecialistAt 2K, we're committed to fostering a positive and productive work environment. As an Employee Relations Specialist, you'll play a vital role in managing employee relations issues and ensuring compliance with employment laws and company policies in 2K Madrid.Key Responsibilities: Mediate disputes between employees and management,...
-
Employee Relations Specialist
hace 1 mes
Madrid, Madrid, España Tm Forum A tiempo completoJob OverviewWe are seeking an Employee Relations Specialist to manage cases on an ad hoc basis, covering the UK, Ireland, and the USA.The ideal candidate will have a strong understanding of UK, Irish, and US employment law, including best practices and legal compliance.Key Responsibilities:Handle and resolve complex employee relations issues, including...
-
Employee Relations Specialist
hace 3 semanas
Madrid, Madrid, España 2K A tiempo completoJob Title: Employee Relations SpecialistJob Summary:We are seeking a skilled Employee Relations Specialist to join our team at 2K. As a key member of our HR department, you will play a vital role in fostering a positive and productive work environment by managing employee relations issues and ensuring compliance with employment laws and company policies.Key...
-
Global Employee Relations Specialist
hace 1 mes
Madrid, Madrid, España Ebury A tiempo completoJob Title: Global Employee Relations SpecialistEbury is a leading FinTech firm, recognized for its innovative approach to employee relations. We offer a range of products and services, including FX risk management, trade finance, and international payments.Job Summary:The Global Employee Relations Specialist will be responsible for managing and resolving...
-
Customer Relations Executive
hace 6 días
Madrid, Madrid, España Ebury A tiempo completoAbout EburyEbury is a hyper-growth FinTech firm, named as one of the top European Fintechs to work for in 2021 by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Job Title: Customer Relations Executive - FX Dealing TeamLocation: Madrid - We are open to flexible...
-
Spécialiste en Développement de Relations Touristiques
hace 1 semana
Madrid, Madrid, España IPAC Bachelor Factory A tiempo completoExpérience Unique au Coeur des Relations InternationalesL'IPAC Bachelor Factory recherche un Spécialiste en Développement de Relations Touristiques motivé et créatif pour rejoindre son équipe dynamique. Cette opportunité est idéale pour les individus passionnés par la communication, le marketing et l'international.MissionNos professionnels se...
-
Customer Relations Specialist
hace 4 semanas
Madrid, Madrid, España Ebury A tiempo completoAbout the JobWe are seeking a skilled Customer Relations Executive to join our fast-growing FX Dealing Team in Madrid. As a key member of our team, you will be responsible for providing daily operational and trading assistance to our corporate clients.Your Key ResponsibilitiesAct as a point of contact for corporate clients, providing expert support and...
-
Employee Relations Specialist
hace 4 semanas
Madrid, Madrid, España 2K Games, Inc. A tiempo completoEmployee Relations Specialist RoleThe Employee Relations Specialist plays a vital role in fostering a positive and productive work environment at 2K Madrid. This position is responsible for managing employee relations issues, ensuring compliance with employment laws and company policies, and providing guidance to managers and employees on varying ER issues,...
-
Iberia Labor Relations Specialist
hace 4 semanas
Madrid, Madrid, España Mondelez International A tiempo completoAbout the RoleWe are seeking a highly skilled Labor Relations Specialist to join our team at Mondelez International. As a key member of our HR department, you will be responsible for providing expert advice and guidance on labor relations matters, ensuring compliance with local labor legislation and policies.Key ResponsibilitiesProvide labor relations advice...
-
Public Relations Specialist in Spain
hace 4 semanas
Madrid, Madrid, España Antal International Network A tiempo completoJob Title: Public Relations Specialist in SpainJob Description:We are seeking a highly skilled Public Relations Specialist in Spain to join our team at Antal International Network. The ideal candidate will have a strong background in public relations, excellent communication skills, and the ability to work in a fast-paced environment.Responsibilities:Build...
-
Employee Relations Specialist
hace 1 semana
Madrid, Madrid, España JD A tiempo completoAbout JD GroupJD Group is a leading omnichannel retailer of sports fashion, street and premium fashion, outdoors and gyms with over 60,000 colleagues across 3,400 stores in over 30 markets worldwide.Job OverviewWe are seeking an experienced Employee Relations Specialist to join our Bury Head Office team. This is a full-time role with a working rota of Monday...
-
Employee Relations Specialist
hace 4 semanas
Madrid, Madrid, España Tm Forum A tiempo completoJob OverviewWe are seeking an Employee Relations Specialist to manage cases on an ad hoc basis, covering the UK, Ireland, and the USA. The ideal candidate will have a strong understanding of UK, Irish, and US employment law, including best practices and legal compliance.Key Responsibilities:• Handle and resolve complex employee relations issues, including...
-
Employee Relations Specialist
hace 4 semanas
Madrid, Madrid, España 2K A tiempo completoJob Summary:The Employee Relations Specialist plays a vital role in fostering a positive and productive work environment at 2K Madrid. This role involves managing employee relations issues, ensuring compliance with employment laws and company policies, and providing guidance to managers and employees on various ER matters.Key Responsibilities:Mediate...
-
Labor Relations Specialist
hace 4 semanas
Madrid, Madrid, España Ericsson A tiempo completoAbout this opportunity:We are seeking a highly skilled Labor Relations Specialist to drive our People story and secure a positive people experience. The ideal candidate will have strong knowledge and expertise in Spanish labor law and industrial relations.In this role, you will combine both Labor Relations and People Business Partnership expertise to...
-
Customer Support Specialist
hace 4 semanas
Madrid, Madrid, España Work International A tiempo completoCustomer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a Customer Support Specialist, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.Key Responsibilities:Provide exceptional customer service...
-
Senior Customer Support Specialist
hace 3 semanas
Madrid, Madrid, España Us Bank A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Customer Support Specialist to join our team at U.S. Bank. As a key member of our customer support team, you will be responsible for providing exceptional service to our top customer accounts.Key ResponsibilitiesMaintaining high service satisfaction by responding to customer inquiries and resolving...