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Client Liaison
hace 2 meses
Job Summary
At Importante Empresa, we believe in fostering a culture of excellence and innovation. As a Client Advisor, you will play a pivotal role in building and maintaining relationships with our esteemed clients, delivering a personalized and exceptional experience that drives commercial success.
Key Responsibilities
- Meet and exceed individual and store sales and other commercial Key Performance Indicators (KPIs).
- Through compelling storytelling and passion for the brand, inspire our clients, creating desire and love for Importante Empresa with every client interaction.
- Provide a luxury service and demonstrate expertise in product, fashion, and styling.
- Follow the client journey to elevate the client experience in the store:
- Ensure a great initial impression.
- Discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client.
- Be efficient in following up and delivering after-sales services to our clients.
Requirements
- Contribute to the daily operations of the store by maintaining high luxury standards in both front and back of house, including appropriate levels of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required.
- Follow company policies, guidelines, and procedures.
About Us
Importante Empresa is a purpose-driven organization committed to being a force for good in the world. We strive to create a work environment that fosters creativity, inclusivity, and growth. As a Client Advisor, you will be part of a dynamic team that values excellence, innovation, and customer satisfaction.
