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Operational Documentation Specialist
hace 1 mes
Company Overview
Vueling is a leading low-cost airline in Europe, operating with a strong focus on innovation and customer satisfaction. As the first Top Employer airline in Europe, we strive to create a positive work environment that fosters growth and development among our employees.
About the Job
We are currently seeking an Operational Documentation Specialist to join our team at our Viladecans - HC / Barcelona location. This role will play a critical part in ensuring the accuracy and compliance of our operational manuals, as well as implementing procedural changes within the Flight Operations department.
Job Description
The successful candidate will be responsible for:
- Maintaining the accuracy and compliance of the operations manual, ensuring it is up-to-date with the latest regulations and internal procedures.
- Implementing well-documented, accurate procedural changes that improve operational efficiency and comply with regulatory standards.
- Ensuring successful project outcomes by integrating specialist knowledge into cross-departmental initiatives.
- Achieving positive audit results and maintaining regulatory compliance through thorough preparation and support.
- Equipping staff with the knowledge and skills needed to perform their duties safely and efficiently, in line with updated procedures.
- Securing reliable and high-quality support from external providers, ensuring seamless integration of their services into Vueling's operations.
- Ensuring Vueling remains compliant with all new regulatory requirements, minimizing the risk of non-compliance.
- Fostering a knowledgeable and competent team capable of maintaining high standards of operational documentation and compliance.
- Ensuring all changes are implemented smoothly and safely, with thorough consideration of all potential risks and impacts.
- Maintaining a positive and transparent relationship with regulatory authorities, ensuring all inquiries are answered promptly and accurately.
- Continuously improving Vueling's operational efficiency and safety through the proactive development of new procedures.
- Providing easy access to current and accurate operational documents for all relevant staff members.
Main Responsibilities - Tasks
- Manage updates to the operations manual, ensuring the operations manual reflects all current procedures, processes, and regulatory requirements.
- Analyze and document changes required in operational procedures, evaluating the impact of proposed changes, and considering various factors such as safety, efficiency, and regulatory compliance.
- Engage in cross-departmental projects and initiatives, participating in and contributing to projects that require collaboration across multiple departments, such as maintenance, training, and ground operations.
- Prepare for and support during audits, reviewing and ensuring compliance with all relevant documentation, and assist auditors by providing necessary information and clarifications.
- Design and update training programs, developing and revising training materials for crew members and office staff, ensuring they are informed of any changes in procedures or regulations.
- Liaise with external providers, managing relationships with providers of documentation services, ensuring all deliverables meet the required standards and timelines.
- Manage regulatory change processes, conducting in-depth analyses of new regulations, interpreting their implications for Vueling, and implementing necessary changes in procedures and documentation.
- Mentor and support junior staff, providing guidance, training, and support to less experienced team members, helping them to understand and perform their roles effectively.
- Coordinate and implement Management of Change (MOC) processes, overseeing the entire MOC process for significant changes, including risk analysis, impact assessment, and stakeholder coordination.
- Respond to regulatory inquiries and feedback, acting as the primary point of contact for regulatory bodies, addressing their questions and concerns regarding Vueling's operational procedures.
- Develop new operational procedures for emerging needs, identifying and addressing gaps in current guidelines, and creating new processes to meet evolving operational demands.
- Manage the library of operational documents, ensuring that all operational documents are up-to-date, accessible, and organized within the company's documentation system.
Main Relationships
- Training Department: To design and update training programs for crew members based on procedural changes.
- Ground Operations: Coordinate procedures affecting ground handling and other ground operations.
- Compliance and Safety: To ensure all procedural changes and documentation comply with regulatory and safety standards.
- Operations Control Centre (OCC): To ensure that all operational manuals and procedures are aligned with flight operations.
- Maintenance Department: To ensure that all technical updates and changes are accurately reflected in the operational manuals.
- External Providers (e.g., DKV): To manage documentation services and address issues related to document management systems.
Salary Information
This position offers an estimated annual salary of 80,000 - 120,000€, depending on experience and qualifications. A comprehensive benefits package, including staff travel discounts, flexible working arrangements, and professional development opportunities, makes this an attractive career move for those passionate about the aviation industry.
