Implementation Expert for Touch Surgery Ecosystem
hace 1 semana
At Medtronic, you have the opportunity to start a lifelong career of exploration and innovation while championing healthcare access and equity for all.
About Us
We lead with purpose, breaking down barriers to innovation in a more connected and compassionate world. Our goal is to deliver safer surgery globally.
Our Solution
The Touch Surgery Ecosystem is an innovative video management and data analytics platform for hospitals that includes our first OR device, allowing surgeons and OR team members to securely access videos of their procedures shortly after surgery. Our advanced AI algorithms enable automatic processing and uploading of videos. The surgical training platform is the award-winning Touch Surgery application that provides safe and accessible training for surgeons and other healthcare professionals.
Your Role
As an Implementation Specialist, you will take on a pivotal role in advancing implementation projects in Iberia. You'll be part of a Customer Success team and follow the customer journey, including pre-sales, implementation, go-live, and post-go live. You'll partner with sales, product, and engineering teams and engage with clinical and administrative stakeholders throughout each deployment project.
Your Responsibilities
- Project manage multiple concurrent full-cycle implementations of Touch Surgery Enterprise at major hospital systems, ensuring timely and budget-friendly execution.
- Develop a deep understanding of the Touch Surgery Enterprise platform and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.
- Lead kickoff and training presentations for clinical audiences and provide go-live support in the operating room.
- Test and install hardware solutions in live operating rooms prior to deployment, including network configuration.
- Partner with the sales team to project manage and support pre-sales activities, including IT, privacy, and cybersecurity reviews.
Requirements
- Fluency in Spanish and English language.
- Bachelor's degree required.
- Previous minimum experience of 2 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy, or medical device perspective.
Estimated Salary: €55,000 - €70,000 per year, depending on your qualifications and experience. This salary estimate is based on industry standards and Medtronic's location in Madrid, Spain.
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