Digital Customer Engagement Manager
hace 6 días
The Digital Customer Engagement Manager is a key position within the SAP Enterprise Cloud Services team, responsible for delivering exceptional customer experiences across the European region. This role requires a strong technical background in SAP Basis, ERP modules, and cloud infrastructure, as well as excellent communication and problem-solving skills.
Key Responsibilities- Drive sales-to-delivery handovers and customer onboarding, ensuring seamless transitions and high-quality service delivery.
- Support customers with technical queries and requirements, providing proactive and transparent communication throughout the customer lifecycle.
- Monitor and resolve customer tickets, ensuring timely and effective issue resolution.
- Collaborate with cross-functional teams, including sales, presales, and customer success partners, to ensure customer success and satisfaction.
- Contribute to customer go-lives, release upgrades, and maintenance activities, ensuring smooth and efficient delivery.
- Develop and maintain strong relationships with customers, understanding their needs and delivering tailored solutions.
- Engineering graduate with 3+ years of experience in SAP technical consulting or customer-facing roles.
- Strong knowledge of SAP Basis, ERP modules, and cloud infrastructure, including hyperscalers, OS/DB migration, and SAP release upgrades.
- Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Experience working with cross-cultural and cross-functional teams, with a strong focus on customer satisfaction and success.
SAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and effectively. Our mission is to empower businesses to run at their best, and we're committed to creating a workplace that values diversity, inclusion, and innovation.
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Digital Customer Engagement Manager
hace 6 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager is a key position within the SAP Enterprise Cloud Services team, responsible for delivering exceptional customer experiences across the European region. This role requires a strong technical background in SAP Basis, ERP modules, and cloud infrastructure, as well as excellent communication and...
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Digital Customer Engagement Manager
hace 6 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager is a key position within the SAP Enterprise Cloud Services team, responsible for delivering exceptional customer experiences across the European region. This role requires a strong technical background in SAP Basis, ERP modules, and cloud infrastructure, as well as excellent communication and...
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Digital Customer Engagement Manager
hace 5 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in helping our customers adopt the S/4H Private Cloud solution seamlessly and effectively.Key ResponsibilitiesDrive sales to delivery handover and...
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Digital Customer Engagement Manager
hace 6 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in helping our customers adopt the S/4H Private Cloud solution seamlessly and effectively.Key ResponsibilitiesDrive sales to delivery handover and...
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Digital Customer Engagement Manager
hace 23 horas
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager plays a critical role in ensuring seamless adoption of SAP's S/4HANA Private Cloud solution by customers. This position is responsible for end-to-end virtual customer engagement and delivery of contractual agreements and services for SAP Cloud Customers.Key ResponsibilitiesDrive sales to delivery handover...
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Digital Customer Engagement Manager
hace 20 horas
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager plays a critical role in ensuring seamless adoption of SAP's S/4HANA Private Cloud solution by customers. This position is responsible for end-to-end virtual customer engagement and delivery of contractual agreements and services for SAP Cloud Customers.Key ResponsibilitiesDrive sales to delivery handover...
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Digital Customer Engagement Lead
hace 6 días
Barcelona, Barcelona, España Brambles A tiempo completoJob Summary:The Digital Customer Engagement Lead will be responsible for developing and executing online communication strategies to enhance customer engagement and satisfaction. This role will focus on leveraging digital platforms to deliver consistent, high-quality communication and ensuring a seamless customer experience across all online touchpoints.Key...
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Digital Customer Engagement Lead
hace 6 días
Barcelona, Barcelona, España Brambles A tiempo completoJob Summary:The Digital Customer Engagement Lead will be responsible for developing and executing online communication strategies to enhance customer engagement and satisfaction. This role will focus on leveraging digital platforms to deliver consistent, high-quality communication and ensuring a seamless customer experience across all online touchpoints.Key...
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Digital Customer Engagement Manager
hace 4 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in ensuring seamless adoption of the S/4H Private Cloud solution by our customers.Key ResponsibilitiesDrive sales to delivery handover and customer...
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Digital Customer Engagement Manager
hace 4 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in ensuring seamless adoption of the S/4H Private Cloud solution by our customers.Key ResponsibilitiesDrive sales to delivery handover and customer...
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Senior Manager, Customer Engagement Technologies
hace 4 días
Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo**Job Summary**The Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...
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Senior Manager, Customer Engagement Technologies
hace 4 días
Barcelona, Barcelona, España Galderma Services Spain, S.L. A tiempo completo**Job Summary**The Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of our Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...
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Senior Digital Customer Engagement Manager
hace 5 horas
Barcelona, Barcelona, España Sap Se A tiempo completoAbout the RoleThe Senior Digital Customer Engagement Manager will be responsible for delivering exceptional customer experiences across various digital channels. This role will focus on driving sales to delivery handover and customer onboarding, ensuring seamless adoption of SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and...
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Senior Digital Customer Engagement Manager
hace 27 minutos
Barcelona, Barcelona, España Sap Se A tiempo completoAbout the RoleThe Senior Digital Customer Engagement Manager will be responsible for delivering exceptional customer experiences across various digital channels. This role will focus on driving sales to delivery handover and customer onboarding, ensuring seamless adoption of SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and...
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Digital Customer Engagement Manager
hace 23 horas
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager is a key position within the SAP Enterprise Cloud Services team, responsible for delivering exceptional customer experiences and ensuring seamless adoption of SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding, covering all technical and project...
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Digital Customer Engagement Manager
hace 20 horas
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager is a key position within the SAP Enterprise Cloud Services team, responsible for delivering exceptional customer experiences and ensuring seamless adoption of SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding, covering all technical and project...
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Digital Customer Engagement Manager
hace 4 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in helping our customers adopt the S/4H Private Cloud solution seamlessly and effectively.Key ResponsibilitiesDrive sales to delivery handover and...
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Digital Customer Engagement Manager
hace 4 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in helping our customers adopt the S/4H Private Cloud solution seamlessly and effectively.Key ResponsibilitiesDrive sales to delivery handover and...
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Digital Customer Engagement Manager
hace 6 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager will be responsible for delivering exceptional customer experiences across the European region. This role will focus on driving sales to delivery handover and customer onboarding, ensuring seamless adoption of SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and customer...
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Digital Customer Engagement Manager
hace 5 días
Barcelona, Barcelona, España SAP A tiempo completoAbout the RoleThe Digital Customer Engagement Manager will be responsible for delivering exceptional customer experiences across the European region. This role will focus on driving sales to delivery handover and customer onboarding, ensuring seamless adoption of SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and customer...