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German VIP Account Manager
hace 2 meses
We are seeking a highly skilled and experienced German VIP Account Manager to join our team at Mega Block Gaming. As a key member of our customer success team, you will be responsible for delivering exceptional service to our high-value players across our casino brands.
Key Responsibilities:- Develop and implement personalized VIP player management strategies to meet company objectives
- Craft and execute syndication schedules, tone, and messaging guidelines to provide a unique experience for VIP players
- Conduct research to stay up-to-date on trending activities within the VIP player group
- Proven experience working in a VIP department in the iGaming industry or Crypto Casino/Crypto industry
- Excellent understanding of VIP expectations and the need to deliver first-class service
- Self-confidence and ability to build strong relationships with customers
- Sales experience considered an advantage
- Fluent spoken and written English and German essential
- Able to work in a fast-paced environment, juggling multiple projects simultaneously
- A dynamic and global work environment with a talented team
- A company that values personal growth and autonomy, with a collaborative and non-corporate atmosphere
- A choice of work locations, with a remote-first approach and colleagues worldwide
- Flexible working arrangements, with a focus on work-life balance
- A competitive compensation package, reviewed regularly
Megablock Gaming is an equal opportunity employer, welcoming applicants from all backgrounds.
