IT Infrastructure Support Manager

hace 1 semana


Madrid, Madrid, España Top Recruitment (Pty) Ltd A tiempo completo

At Top Recruitment (Pty) Ltd, we are seeking an experienced IT Infrastructure Support Manager to lead a team of support services providers in a dynamic environment. The successful candidate will be responsible for managing and leading the IT Support service providers, overseeing the resolution of technical issues, ensuring the smooth operation of IT services, and developing and implementing IT support policies and procedures.

Key Responsibilities:
  • Manage and lead the IT Support service providers
  • Oversee the resolution of technical issues
  • Ensure the smooth operation of IT services
  • Develop and implement IT support policies and procedures
  • Monitor system performance and ensure compliance with industry standards
  • Ensure the security and integrity of IT systems
  • Prepare and present reports on IT support activities

The ideal candidate will have a strong working knowledge of IT support processes and practices, experience with IT support tools and software, and a valid drivers license. A Bachelor Of Commerce degree in IT or related field is required, along with 5 years experience in a similar role and 5 years management experience. Additionally, the candidate should have experience working with an ERP system, preferably Syspro, and be willing to work after hours in emergencies when required.

Required Skills and Qualifications:
  • Grade 12 or equivalent
  • Bachelor Of Commerce degree in IT or related field
  • Experience working with an ERP system (Syspro will be an added advantage)
  • 5 years experience in a similar role (FMCG sector will an added advantage)
  • 5 years management experience
  • Strong working knowledge of IT support processes and practices
  • Experience with IT support tools and software

Estimated Salary: R1,200,000 per annum, depending on experience and qualifications. Market-related salary will be offered to the right candidate. If you are a motivated and experienced IT professional looking for a challenging role, please submit your application.



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