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Client Relations Advisor

hace 2 meses

Barcelona, Barcelona, España thefork A tiempo completo

Become a part of our dynamic team as a Client Relations Advisor at TheFork

  • Manage incoming inquiries through various communication channels including phone, email, and chat
  • Support clients with questions regarding our digital reservation system, website, or mobile application
  • Deliver customized solutions tailored to client requirements

Ideal Candidate Profile:

  • Residing in Barcelona
  • Fluent in German with excellent English skills; proficiency in additional languages is advantageous
  • Exceptional communication abilities and a customer-focused approach
  • Experienced with CRM software
  • Background in customer service is preferred

What We Provide:

  • A vibrant team atmosphere infused with humor
  • Permanent employment for job security
  • Flexible working options, including remote work opportunities
  • Attractive compensation package, including bonuses and equity options
  • Daily meal vouchers for culinary exploration
  • A diverse international workforce and an inclusive environment
  • A range of lifestyle perks and professional development initiatives
  • Access to wellness resources for relaxation
  • Comprehensive health and life insurance plans
  • Modern office facilities with excellent amenities and team-building activities

At TheFork, we embrace diversity and invite all individuals to bring their unique insights to our innovative restaurant platform. Your distinct viewpoint is valued as we pursue excellence in the industry.