Senior Operations Manager for Customer Experience

Cigna Health And Life Insurance Company seeks a skilled Senior Customer Experience Manager to lead our hybrid team in Madrid, Spain. This role is a full-time position with a minimum of one day per week from our office.About the RoleWe are looking for an exceptional leader who can deliver best-in-class service experiences for our customers. As Senior Customer...

Job OverviewWe are seeking a highly skilled Senior Customer Experience Manager to lead our Customer Service team in Madrid, Spain. As a key member of our leadership team, you will be responsible for driving operational excellence and delivering exceptional customer experiences.

About VICIO:We are a fast-growing delivery restaurant in Spain with a presence in two cities -Madrid and Barcelona- and an aggressive expansion plan to conquer the largest cities in Spain.Our mission is to deliver high-quality burgers fulfilling our paradigm of high quality and fast.We are looking for a Senior Area Manager for Madrid-Southern Spain to build...

Vivo Tech Gmbh seeks a highly skilled Senior Customer Service Operations Manager to join our European team. The ideal candidate will be responsible for managing customer service satisfaction and KPI management in Europe, as well as implementing the headquarters' overseas customer service work plan and service strategy. Key responsibilities include...

Amazon is seeking a skilled Senior Technical Program Manager to join its Community Feedback team. This role offers an exciting opportunity to lead the planning and delivery of initiatives that drive customer satisfaction across Amazon's global platforms. Key responsibilities include coordinating with engineering, product management, and data science teams to...

About the RoleWe're seeking a Senior Operations Manager to drive operational excellence for our Dutch and German markets. As a key member of our Customer Service team, you'll be responsible for scaling customer service delivery, expanding our reach, and building a unified experience for our customers.Your Key Responsibilities* Collaborate with our...

**About the Role**Cigna is seeking a Senior Customer Experience Manager to join our team in Madrid. As a hybrid role, you will spend at least one day per week working from our office in Madrid.The ideal candidate will have excellent leadership skills and be able to drive high levels of engagement within their team. You will also play a key role in the...

About the Role:We are looking for a seasoned professional to fill the position of Senior Supervisor for Customer Experience. The successful candidate will lead a team of customer service representatives, focusing on delivering exceptional customer experiences, managing operational KPIs, and driving business growth.To excel in this role, you should have a...

Sézane is seeking a highly skilled Senior Retail Operations Manager to lead our future store in Madrid.This role will be responsible for ensuring a unique customer experience within the boutique, developing and implementing strategies to drive sales growth and improve operational efficiency.The ideal candidate will have excellent managerial skills, with the...

About the Role: We are seeking a highly skilled and experienced Senior Customer Service Operations Manager to join our team in Madrid. As a key member of our leadership team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.Key Responsibilities:Operational Excellence: Lead...

About the Role:Loveholidays is seeking a Senior Operations Manager to drive operational excellence for our Dutch and German markets. As a critical member of our Customer Service team, you will be responsible for scaling customer service delivery, building a unified experience, and leading and inspiring our outsourced Dutch team to achieve top performance and...

About GrouponGroupon is a leading marketplace that empowers local businesses to thrive. Our platform enables real-time mobile commerce, connecting customers with unique experiences and services across various categories.Job DescriptionWe are seeking a highly experienced Senior Engineering Manager for Travel Experience to lead our engineering team in...

About Us: Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray, and Guinness. Our purpose - Celebrating life, every day, everywhere - plays a significant role in our company, for our people, our diversity, our brands, in how we perform and how we...

**Job Summary**: As a Sales Operations Manager at Amazon Hub PARP in Madrid, you will play a crucial role in supporting the country lead with all aspects of product installation and maintenance. The successful candidate will build strong relationships with internal and external partners, drive continuous improvement projects, and execute on opportunities to...

Company Overview: Serco is a leading provider of space services with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 space or government agencies around the globe, including the ESA and NASA. The company's expertise spans mission operations, data processing, and archiving.Job Summary: We are seeking an...

About SézaneSézane is a pioneering French fashion brand that has been revolutionizing the industry since its inception over a decade ago. With a passion for innovation, creativity, and quality, we strive to put people at the heart of everything we do.Job DescriptionWe are seeking an experienced Assistant Manager to join our team in Madrid as we prepare to...

At Corsearch, we're looking for a seasoned leader to drive our customer service strategy and operations forward. As our Senior Customer Service Manager, you'll be responsible for developing and executing a comprehensive customer service strategy that delivers exceptional support across all customer touchpoints.The ideal candidate will have a strong...

Job DescriptionRole OverviewChubb is seeking an experienced Senior Consumer Lines Operations Manager to lead our Consumer Lines operations team. This is a critical role that will be responsible for delivering operational excellence in policy administration, premium collection, and customer service.Key ResponsibilitiesLead and develop teams in policy...

Customer Experience ManagerMain ResponsibilitiesCreate and execute a strategic sales plan that expands the customer base by collaborating with the Sales DirectorMeet with potential clients and build lasting relationships by understanding their needs in collaboration with the Industry Product LeadMaintain the relationship with the SF Account Executives and...

Job SummaryAmazon is seeking a highly skilled and experienced Senior Operations Manager to lead our EU Command Center Incident Response team. As a key member of our global Command Center, you will be responsible for managing a team of engineers and ensuring fast and accurate triage for a global remote support organization.Key ResponsibilitiesLead...