Customer Service Representative for Italian Clients

hace 1 día


Barcelona, Barcelona, España TN Spain A tiempo completo
Job Description

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Barcelona. As a customer-facing professional, you will be responsible for providing exceptional support to our clients, ensuring their queries are addressed promptly and efficiently.

The ideal candidate will have a native level of Italian, excellent communication skills, and the ability to work in a fast-paced environment. With a minimum of 2 years of customer service experience, preferably in a similar industry, you will possess a strong understanding of customer needs and expectations.

You will be working with a range of customers, each with unique requirements, so being proactive, adaptable, and able to work under pressure is essential. In addition to your technical skills, you will be expected to maintain a high level of professionalism, both in your written and verbal communication.

As a valued member of our team, you will receive comprehensive training, opportunities for career advancement, and access to cutting-edge technology. We offer a dynamic work environment, flexible working arrangements, and a competitive compensation package.

  • Provide frontline service to customers and route their calls to the appropriate department.
  • Develop and maintain a working knowledge of our products and services.
  • Ensure agreed KPIs are met and maintain a high level of customer satisfaction.


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