Store Operations Manager

hace 4 semanas


Zaragoza, Zaragoza, España Nike A tiempo completo

As a key member of the Nike team, you will play a crucial role in delivering exceptional customer experiences and driving sales growth in our retail stores.

As a Store Operations Manager, you will be responsible for leading a team of retail professionals in providing premium brand experiences to our customers. This includes utilizing your exceptional customer service skills to deliver personalized service, coordinating and advising employees to ensure an excellent work environment, and supporting daily operations to achieve sales goals.

Key responsibilities include:

  • Utilizing your exceptional customer service skills to deliver premium brand experiences to our customers.
  • Coordinating, advising, and motivating employees in your area to ensure an excellent work environment.
  • Supporting daily operations in your area to achieve sales goals.
  • Representing the brand in Nike initiatives.
  • Ensuring the store meets all Nike standards and guidelines.

Our store structure consists of three lead functions: Commercial, Experience of Athletes, and Customer Experience. As a Store Operations Manager, you will be responsible for leading by example on how to conduct accurate inventories, ensure the team has the tools to deliver the best athlete experiences, and provide exceptional customer service on the sales floor.

We are looking for a highly motivated and results-driven individual who is passionate about delivering exceptional customer experiences and driving sales growth. If you have a strong background in retail operations and a proven track record of success, we encourage you to apply for this exciting opportunity.


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