Store P&C Advisor
hace 1 mes
Job Summary
As a Store P&C Advisor at Primark, you will be responsible for leading and developing the P&C administration team. You will work closely with the Store Manager to deliver an amazing customer and Colleague experience. Your key responsibilities will include recruitment, onboarding and induction, resource planning, payroll, training and development, engagement and well-being, and performance management.
Key Responsibilities
• Lead and develop the P&C administration team to deliver an amazing customer and Colleague experience.
• Work closely with the Store Manager to deliver an amazing customer and Colleague experience.
• Responsible for day-to-day P&C activity and providing trusted advice on the people agenda, process and best practice to the Store Manager and Retail Management team.
• Participate in recruitment and selection activities when operationally required.
• Oversee the onboarding process including offer preparation and payroll/systems set up.
• Support the P&C administrator(s) to complete the appropriate background or reference checks and organise the relevant workwear and lanyards for new starters.
• Participate in the delivery of the Primark Induction/Welcome event for new starters in partnership with the Retail Management team.
• Monitor the ongoing set up and maintenance of people data in the resource planning tool.
• Take ownership for the colleague experience when it comes to communicating shifts and planning time away from work.
• Partner with Retail Management to review absence.
• Work with the team to coordinate all daily and weekly payroll activities, including dealing with starts & leavers and reviewing T&A.
• Ensure the T&A/payroll system is updated with relevant absence information and documentation is received and processed in accordance with Country Regulations.
• Oversee and manage payroll adjustments and changes.
• Act as a point of support for Managers dealing with Colleague queries and resolve any issues or concerns.
• Support the delivery of core learning programmes via learning platforms and maintain records of learning activity.
• Capture training and development needs and discuss possible solutions with the P&C Business Partner and Store Manager, taking ownership for the development of your direct reports.
• In partnership with the Retail Management team, organise events and activities that drive engagement, wellbeing and a positive Primark culture in store.
• Coordinate and co-facilitate the Your Voice cycle, from encouraging participation to carrying out listening activity and supporting the Store Manager with their action planning and response.
• Support store recognition activities, including nominations and Store Manager review.
• Support and advise Retail Management on colleague conversations regarding health or well-being issues.
• Monitor and support with completion of the mid-year and end of year Make Your Primark review process and facilitate the calibration and governance of this process.
About Primark
Primark is a leading international retailer offering fashion at affordable prices. We are committed to delivering an amazing customer and Colleague experience in our stores and online. We are looking for talented individuals who share our values and are passionate about delivering exceptional results.
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