Diamond Sales Expert
hace 2 días
About Diamond Foundry
Diamond Foundry is a pioneering digital-first direct-to-consumer brand that is revolutionizing the diamond industry. Our mission is to modernize diamond jewelry through the exclusive use of sustainably created diamonds, combining innovation, craftsmanship, and sustainability at the core of our products and values.
Job Summary
We are seeking a highly skilled and motivated Diamond Sales Expert to join our team in Madrid. As a trusted advisor, you will play a key role in growing the engagement business and delivering an unparalleled customer experience.
Key Responsibilities
- Be a trusted advisor to clients, preparing personalized consultations and demonstrating our sustainably created diamonds and VRAI jewelry, followed by follow-up to close the sale.
- Act as an ambassador of the VRAI brand and our values, assisting clients with jewelry selection, diamond education, jewelry care, and company policy (returns, upgrades, resizes, etc).
- Be sales-driven and a key contributor to company growth by maintaining a calendar of virtual and in-person appointments, managing your lead pipeline, and nurturing/developing leads.
- Join a team of high-performing luxury sales professionals committed to offering first-in-class service remotely and in showroom.
- Work collaboratively with other showroom and virtual sales team members on clienteling and custom design projects.
- Work collaboratively with the larger sales team on clientelling, sharing customer trends and product feedback to continuously improve the overall customer experience.
- Will also collaborate with VRAI marketing and product team on product launches, in-store events, press days, activations, and influencer hosting.
Requirements
- E-commerce or retail sales experience with proven ability to close sales in a high-volume environment.
- Diamond expertise and jewelry experience strongly preferred.
- Certified Gemologists from a reputable institution a strong plus.
- Independent, motivated, and well-organized with excellent writing and communication skills.
- Compassionate, positive, patient, people-person and technologically savvy.
- Available weekends.
What We Offer
- Actual compensation may be higher or lower in the range based on various factors, including, but not limited to a candidate's job duties, experience, and expertise.
- We will also consider higher level candidates and salary will be adjusted accordingly.
- VRAI provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
- Additional Perks such as employee discounts are also available.
Equal Opportunity Employer
VRAI is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor under federal, state or local law.
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