Recreation and Entertainment Manager

hace 9 horas

Palma, Baleares, España Marriott International A tiempo completo
{"h3": "Job Summary
", "p": "As a Recreation and Entertainment Manager at Marriott International, you will play a key role in delivering exceptional experiences for our guests. You will be responsible for supporting the Director of Recreation in all aspects of the department, including maintenance, daily upkeep, cleanliness, and operation. You will provide and model service behavior to guests and employees, striving to continually improve guest and employee satisfaction and maximize financial performance in areas of responsibility.
", "ol": [{"li": "High school diploma or GED; 1 year experience in recreation/health club operations or related professional area. OR", "li": "2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required."}], "h3": "Core Work Activities
", "p": "Your responsibilities will include:
", "ol": [{"li": "Supervising and managing employees, supporting day-to-day operations, and understanding employee positions well enough to perform duties in employees\u2019 absence.
", "li": "Monitoring quality, standards, and meeting the expectations of customers on a daily basis.
", "li": "Demonstrating knowledge of job-relevant issues, products, systems, and processes.
", "li": "Scheduling events, programs, and activities, as well as the work of others.
", "li": "Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
", "li": "Developing specific goals and plans to prioritize, organize, and accomplish your work.
", "li": "Supporting the management of outside vendors, including water sports and scuba.
", "li": "Ordering and managing necessary supplies, ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.
", "li": "Managing the children\u2019s program.
", "li": "Managing group activities.
", "li": "Managing pool areas, including overall maintenance, daily upkeep, and cleanliness, and the operation.
"}], "h3": "Providing and Ensuring Exceptional Customer Service
", "p": "You will serve as a role model to demonstrate appropriate behaviors, provide services that are above and beyond for customer satisfaction and retention, and improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
", "h3": "Conducting Human Resources Activities
", "p": "You will identify the developmental needs of others and coach, mentor, or otherwise help others to improve their knowledge or skills, participate in the performance appraisal system process, giving feedback when needed, coordinate training activities for employees in the department, encourage and build mutual trust, respect, and cooperation among team members, and communicate expectations and performance objectives to subordinates.
", "p": "Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
", "p": "Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.
", "p": "In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
"}

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