Czech Speaking Trust and Safety Specialist
hace 4 semanas
About the Role:
We are seeking a highly skilled Czech speaking Trust and Safety Specialist to join our team in Lisbon. As a key member of our team, you will play a critical role in ensuring safety and compliance across our platform.
Responsibilities:
- Review escalated cases and investigate potential policy violations or safety concerns raised by customers and drivers.
- Handle inquiries via phone, helpdesk, and live chat, providing support and empathy, especially during critical safety cases.
- Conduct outbound calls to gather additional information and verify complaints from both riders and drivers.
- Resolve issues with care, address customer complaints, provide solutions, and follow up to ensure complete resolution while maintaining a high level of customer service.
- Stay informed about our services to proactively provide suggestions and efficient support.
- Analyze cases and make decisions based on established guidelines and policies.
- Safeguard customer information by adhering to corporate confidentiality policies.
Requirements:
- Native-level fluency in Czech (C1-C2) and strong English proficiency (B2), both oral and written.
- Ability to make sound decisions based on policies and adapt to dynamic situations.
- Passion for helping others and providing empathetic, effective support.
- Ability to handle stressful situations with composure, especially in sensitive or urgent cases.
- Comfortable working in a structured, team-focused environment.
What We Offer:
- 22 days of holiday per year.
- Private health insurance to keep you covered.
- Assistance with flight costs, a room in Lisbon, and experienced support for relocating colleagues.
- Compensated training (50% of the rate during the 15-day onboarding period) and access to free Portuguese classes.
- Yearly flight home sponsored by the company.
- Temporary to Permanent Contract with the opportunity for a permanent role after 2 years.
- Fun recreation activities like water sports, soft trekking, and more in a creative and positive team atmosphere.
About Us:
We are a leading Outsourcing/BPO consultancy, and we are excited to offer this unique opportunity for a Czech-speaking Trust Safety Investigator to join our dynamic team in Lisbon.
-
Czech Language Trust and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoAt Wibit Consulting & Services, we are seeking a highly skilled Czech Language Trust and Safety Specialist to join our dynamic team in Lisbon. As a key member of our team, you will play a critical role in ensuring safety and compliance across our mobility services platform.Key Responsibilities:Review escalated cases and investigate potential policy...
-
Czech Speaking Trust and Safety Investigator
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoWibit Consulting & Services (WibitCS) is seeking a Trust and Safety Investigator to support a major technology company specializing in mobility services. As a key member of our team, you will play a critical role in ensuring safety and compliance across the platform.Key Responsibilities:Review escalated cases and investigate potential policy violations or...
-
Trust and Safety Investigator
hace 3 semanas
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoJob Title: Trust and Safety Investigator - Czech Language ExpertCompany: Wibit Consulting & Services (Wibitcs)Location: Lisbon, PortugalAbout the Role:The Trust and Safety Investigator - Czech Language Expert will be responsible for ensuring the safety and compliance of our platform. This role will involve reviewing escalated cases, conducting outbound...
-
Czech Speaking Safety Compliance Specialist
hace 4 días
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoWibit Consulting & Services (Wibitcs) is seeking a highly skilled Czech-speaking professional to fill the role of Safety Compliance Specialist. This exciting opportunity will allow you to leverage your linguistic skills and analytical mind to ensure safety compliance across our platform.We are looking for someone who shares our passion for delivering...
-
Trust and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Feverup A tiempo completoAbout the RoleWe are seeking a highly skilled Trust and Safety Specialist to join our team at Feverup. As a key member of our Security Operations team, you will be responsible for ensuring the integrity and safety of our platform and users.Key Responsibilities:Conduct comprehensive investigations on potential and existing partners, clients, and customers to...
-
Principal Compliance Trust
hace 19 horas
Madrid, Madrid, España Amazon Digital Spain S.L.U. A tiempo completoCompany OverviewPrime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. Prime Video is a fast-paced, growth...
-
Trust and Safety Expert
hace 4 semanas
Madrid, Madrid, España Feverup A tiempo completoAbout the RoleWe are seeking a highly skilled Trust and Safety Specialist to join our team at Feverup. As a key member of our Security Team, you will play a critical role in ensuring the safety and security of our users, partners, and employees.Key Responsibilities:Conduct comprehensive investigations into potential and existing partners, clients, and...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Cap Ingelec A tiempo completoJob Title: Health and Safety SpecialistCompany: Cap IngelecLocation: Madrid, SpainJob Type: Full-timeAbout Us: Cap Ingelec is an international design and build group specializing in complex buildings. We are looking for a Health and Safety Specialist to join our team in Madrid.Job Description:We are seeking a Health and Safety Specialist to support our...
-
Safety and Process Specialist
hace 4 días
Madrid, Madrid, España Adm A tiempo completoAbout the RoleWe are seeking an experienced Safety and Process Specialist to join our team in Rivas Vaciamadrid, Spain. In this role, you will be responsible for leading and implementing local and international health, safety, and process safety regulations.
-
Safety Specialist, Health and Safety Expert
hace 4 semanas
Madrid, Madrid, España Amazon Spain Fulfillment, S.L.U. A tiempo completoSafety Specialist, Health and Safety Expert**Job Summary:**We are seeking an experienced Safety Specialist to join our team at Amazon Spain Fulfillment, S.L.U. As a key member of our Health and Safety team, you will be responsible for ensuring the safety and well-being of our employees and customers.**Key Responsibilities:*** Assist in the delivery of safety...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Neuraxpharm Group A tiempo completoJob Title: Health and Safety SpecialistAbout the Role:We are seeking a highly skilled and experienced Health and Safety Specialist to join our team at Neuraxpharm Group. As a key member of our organization, you will be responsible for developing and implementing health and safety policies and procedures to ensure a safe working environment for all...
-
Health and Safety Process Safety Specialist
hace 4 semanas
Madrid, Madrid, España Https:Www.Energyjobline.ComSitemap A tiempo completoHealth and Safety Process Safety SpecialistWe are seeking a motivated and proactive individual to join our team in Madrid or Barcelona as a Health and Safety Process Safety Specialist. As part of our dedication to excellence, we offer a dynamic internship program designed to nurture talented individuals interested in pursuing a career in health and safety...
-
Health and Safety Compliance Specialist
hace 3 semanas
Madrid, Madrid, España Quironprevencion A tiempo completoJob Summary:The HSE Specialist will be responsible for ensuring compliance with health and safety regulations on site.Key Responsibilities:Ensure compliance with health and safety regulations on site.Provide guidance on health and safety procedures and protocols.Conduct site visits to monitor health and safety compliance.Requirements:Education: Related to...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Quironprevencion A tiempo completoWe are seeking a highly skilled Health and Safety Specialist to join our team at Quirónprevención.The successful candidate will be responsible for ensuring the compliance of health and safety aspects on site.Key Responsibilities:Ensure health and safety compliance on siteDevelop and implement health and safety policies and proceduresConduct regular health...
-
Safety Specialist
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoWe are seeking a highly motivated and experienced Safety Specialist to join our team at Amazon. The successful candidate will be responsible for supporting the Health and Safety (EHS) team in one of our Fulfillment Centers.The ideal candidate will have a strong background in Occupational Health and Safety, with a Master's degree in the field. They will also...
-
Health and Safety Specialist
hace 4 días
Madrid, Madrid, España Adm A tiempo completoAbout the RoleAs a Health and Safety Specialist at Adm, you will be responsible for leading the implementation of local and global health and safety regulations. This includes developing and maintaining EHS systems and procedures to meet specific requirements.About YouWe are looking for an experienced professional with a strong background in occupational...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Quirónprevención A tiempo completoThe Health and Safety Specialist will be responsible for ensuring the compliance of health and safety aspects on site. This role requires a strong background in health and safety, with proven experience as an HSE Technician working in assembly.Key Responsibilities:Ensure compliance with health and safety regulations and standards.Conduct regular site...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Quirónprevención A tiempo completoThe Health and Safety Specialist will be responsible for ensuring the compliance of health and safety aspects on site. This role requires a strong background in health and safety, with proven experience as an HSE Technician working in assembly.Key Responsibilities:Ensure compliance with health and safety regulations and standards.Conduct regular site audits...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoWe are Amazon, a company that pioneers and pushes the boundaries of possible. To help us achieve our goal of keeping all our team members safe, fulfilled, motivated, and empowered, we're seeking an enthusiastic Safety Specialist.The successful candidate will be an experienced, innovative, and hands-on individual who is passionate about Health and Safety in a...
-
Health and Safety Specialist
hace 4 semanas
Madrid, Madrid, España SoftwareONE USA A tiempo completoJob Title: Health and Safety SpecialistSoftwareOne is a leading global provider of MultiCloud solutions and services. We are seeking a Health and Safety Specialist to promote, manage, and coordinate the prevention of occupational risks, propose measures to control and reduce occupational risks, and ensure compliance with risk prevention regulations.Key...