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Underwriting Operations Specialist

hace 2 meses


Madrid, Madrid, España Chubb A tiempo completo

About the Role

We are seeking a highly skilled and detail-oriented Underwriting Operations Technician to join our team in Madrid. As a key member of our Underwriting Operations team, you will play a critical role in providing end-to-end support for online and offline business handled in the UWR Centre, as well as supporting language-dependent tasks in branch.

Key Responsibilities

  • Support rules-based branch activities that require language skills and technical ability.
  • Input relevant information in rating tools, maintaining data quality through accurate input.
  • Operational support for underwriters for online and offline business in the Hub.
  • Manage broker queries related to online and offline business and build good working relationships with local brokers.
  • Owning centralized processes of Operations QA and reporting.
  • Working within the framework of our ethical and service standards.

Desired Skills and Experience

  • Native or advanced level in Swedish and/or Danish.
  • Professional language skills in English.
  • Previous experience in an underwriting support role is a plus.
  • Insurance background is preferred.
  • Competent in Microsoft Office, especially Excel.
  • Strong customer service skills and customer-centric attitude.
  • Strong attention to detail and the desire to deliver and improve quality.
  • Problem resolution and decision-making skills.
  • Ability to work in a team environment as well as on own initiative.

What We Offer

  • 30+ days of vacation a year.
  • 6 months temporary contract.
  • 2 days working from home option + additional flexible days.
  • Working from home allowance.
  • Entry time flexibility.
  • Private medical insurance.
  • Life and accident insurance.
  • Meal allowance.
  • Pension plan.
  • Stock purchase plan.
  • Flexible compensation scheme.
  • Gympass.
  • Employee assistance program.
  • Comprehensive Learning & Development offer.

Our Values

At Chubb, we live and work by our core values of Integrity, Client Focus, Respect, Excellence, and Teamwork. We're an ethical and honest company that's committed to our clients, employees, and partners. We're a collaborative and supportive work environment where colleagues perform at the highest levels.

Diversity & Inclusion

We're an equal opportunities employer and welcome applications from all qualified candidates. We're committed to providing reasonable accommodation to individuals with disabilities and ensuring that our workplace is inclusive and respectful.