Outlet Manager

hace 1 mes


Barcelona, Barcelona, España Hyatt Corporation A tiempo completo

Job Summary

We are seeking a highly skilled and experienced Outlet Manager to oversee the F&B experience at our Grand Hyatt Barcelona location. As a key member of our F&B team, you will be responsible for managing the outlet's operations, developing and implementing marketing plans, and directing the development of employees.

Key Responsibilities

  • Manage the day-to-day operations of the outlet, including front and back of house operations
  • Develop and implement marketing plans to increase sales and revenue
  • Direct the development of employees, including hiring, training, and performance reviews
  • Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
  • Resolve customer complaints and maintain a high level of customer satisfaction
  • Implement procedures to increase guest and associate satisfaction
  • Exercise quality control for both food and beverage
  • Maintain Hyatt standards of service and ensure their implementation

Requirements

  • 4+ years of progressive hotel F&B experience, preferably with Hyatt
  • 2+ years of F&B management experience
  • Service-oriented style with professional presentation skills
  • Proven leadership skills
  • Hotel/Hospitality degree an asset
  • Must possess high energy, entrepreneurial spirit, motivational leadership, and effective communication skills

What We Offer

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt for you and your family and friends
  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels
  • Employee cafeteria
  • Complimentary access to a multifaceted Wellness Platform
  • Continuous learning and development opportunities

About Hyatt

At Hyatt, we care for people so they can be their best. Our values guide our behaviors to bring our purpose to life: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family, with 1150 hotels in over 70 countries and recognized as a Great Place to Work Company.


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