Analytics Operations Specialist for EU Vendor Flex

hace 2 semanas


Barcelona, Barcelona, España Amazon A tiempo completo

About Amazon

At Amazon, customer obsession is at the heart of what we do. We strive to deliver hundreds of thousands of items daily, ensuring seamless customer experiences worldwide. Our operations are crucial to achieving this goal.

Job Description

We're seeking a skilled VendorFlex Analytics Specialist to support our operations in improving and monitoring Customer Experience metrics across EU Vendor Flex sites. This role requires strong analytical skills, effective communication, and a proven track record of delivering results.

Key Responsibilities

  • Analyze data from various sources to provide actionable insights to operations teams and stakeholders.
  • Develop new standard operating procedures through collaboration with Supply Chain, Transportation, and Ops leaders.
  • Implement creative improvement plans for Flow Analytics by leveraging ideas from Support Teams.
  • Ensure best practices are shared and standardized across all sites.
  • Serve as a Subject Matter Expert on Operations, Transportation, and Customer Experience.
  • Monitor site performance and take corrective actions to optimize productivity and Customer Experience.

Requirements

  • Relevant experience working with MS Office (Word, Excel, Outlook) and B2 English level.
  • Strong analytical skills, knowledge of Lean/Six Sigma, and experience in logistics/operations environments.
  • Previous experience working at Vendor Flex or similar environments, with a deep understanding of its systems and processes.

About You

  • You're a problem solver who can analyze complex data to drive informed decisions.
  • You have excellent communication and partnership skills, able to collaborate with cross-functional teams.
  • You're passionate about continuous learning and improvement, always seeking opportunities to grow professionally.

Compensation Package

We offer a competitive salary range of $80,000 - $110,000 per annum, depending on your qualifications and experience. Our comprehensive benefits package includes health insurance, retirement planning, and paid time off. Additionally, you'll have access to training and development opportunities to enhance your career growth.

Why Amazon?

Amazon is an equal opportunities employer committed to diversity and inclusion. We value your passion for innovation, simplicity, and building great products that delight our customers. Join us in shaping the future of e-commerce and making a lasting impact on the world.



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