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Bottega Veneta Client Advisor ECI Castellana

hace 2 meses


Madrid, Madrid, España BOTTEGA VENETA A tiempo completo

We are seeking a skilled Client Advisor to join our dynamic team at Bottega Veneta.

Your Opportunity

As a Client Advisor, you will play a crucial role in delivering exceptional customer service and meeting sales targets in alignment with our company's standards.

Key Responsibilities

  1. Meet and exceed sales targets by utilizing effective selling techniques and maximizing business potential.
  2. Build strong relationships with customers and provide personalized service to ensure customer satisfaction.
  3. Contribute to a collaborative team environment by sharing knowledge and best practices.
  4. Manage customer information and maintain accurate records to optimize CRM and Client Book usage.
  5. Ensure adherence to company standards and procedures.
  6. Stay up-to-date on stock information and follow store-to-store transfer request procedures.
  7. Cultivate long-term customer relationships and deliver exceptional customer service.

Requirements

  1. Excellent customer service skills and high adaptability to diverse customer types.
  2. Previous sales experience, preferably in the fashion and luxury industries.
  3. Strong communication and empathetic skills.
  4. Commercial results orientation and a focus on achieving sales targets.
  5. Ability to work effectively in a fast-paced, dynamic environment.