Digital Transformation Consultant

hace 4 días


Madrid, Madrid, España ServiceNo A tiempo completo

**Job Overview**

We are seeking a highly skilled Digital Transformation Consultant to join our team in Madrid. As a key member of our global customer success organization, you will play a crucial role in helping customers unlock business value and accelerate their digital transformation journey.

**About the Role**

The Senior Technical Accelerator Consultant – Impact role is part of ServiceNow's newest product, Impact. This innovative solution personalizes customers' digital transformation journey on the Now Platform and accelerates their time-to-value.

In this position, you will be responsible for delivering technical accelerators to complex, large enterprise customers remotely. You will act as the ServiceNow subject matter expert, bringing best practices, innovations, and capabilities to help customers achieve their goals.

**Key Responsibilities**

  • Presentation and delivery of one or more offerings from our portfolio of technical accelerators to complex, large enterprise customers remotely
  • Preparation of client-facing and internal deliverables that are technology-related
  • Identification and drive process improvement opportunities, guide best practices development, and mentor/guide junior team members
  • Engagement with customers' requests in Impact including scoping of the level of effort, fulfilling business requirements, and resolving customer escalations

**Requirements**

  • ServiceNow skills & previous experience in different ServiceNow modules
  • Proven technical and business process experience in leading the development and delivery of ServiceNow solutions in client environments
  • Knowledge of technical components such as LDAP, SAML/SSO, and integrations
  • Experience working with Agile methodologies

**What We Offer**

As a valued member of our team, you can expect:

  • A competitive salary range: €80,000 - €120,000 per annum, depending on experience
  • Opportunities for career growth and professional development
  • A dynamic and collaborative work environment
  • Access to cutting-edge technology and innovative solutions

**Why Join Us?**

At ServiceNow, we strive to create an inclusive and accessible experience for all candidates. If you require any accommodations during the application process, please contact us.

ServiceNow is an equal opportunity employer committed to diversity and inclusion.



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