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Operations Manager
hace 2 meses
M47 Labs is a fast-growing tech company with a focus on providing outstanding international quality engineering and data analytics services. We are a dynamic and inclusive team with a strong industry presence.
Job SummaryWe are seeking an experienced Operations Manager to lead our teams behind the development of a cutting-edge software project. As an Operations Manager, you will be responsible for resource management, supervision, and strategic planning. You will work closely with our quality engineering team to ensure the delivery of high-quality software products.
Key Responsibilities- Strategic Planning & Execution
- Develop and implement operational strategies aligned with business goals.
- Anticipate and plan for future operational needs and challenges.
- Identify and capitalize on opportunities for process improvement and business growth.
- Develop and Manage People
- Lead, mentor, and develop a large high-performing operations team.
- Attract, develop, engage, and retain top talent.
- Foster a positive and inclusive work environment that supports employee well-being.
- Stakeholder Management
- Build and maintain strong relationships with key stakeholders, including clients, vendors, and internal teams.
- Effectively handle difficult stakeholders and resolve conflicts with diplomacy and tact.
- Operational Excellence
- Oversee daily operations to ensure efficiency, optimization, and effectiveness.
- Implement best practices and innovative solutions to improve operational processes.
- Ensure compliance with industry standards and regulatory requirements.
- Problem Solving & Decision Making
- Apply first principles thinking to deconstruct and solve complex problems.
- Maintain a positive attitude and find opportunities in challenging situations.
- Make data-driven decisions to drive operational success.
- Growth and Development
- Identify and pursue new business opportunities to expand the company's presence and influence within client's ecosystem.
- Monitor industry trends and adapt strategies to stay competitive.
- Education
- Bachelor's degree in Telecommunications, Computer Science, Electrical Engineering, or a related field; advanced degree preferred.
- Experience
- Minimum of 5 years of experience in a technical operations management role.
- Skills
- Sound experience and knowledge in Software Development environments and knowledge of Quality Assurance Engineering.
- Experience with client-server environments.
- Proven track record of strategic thinking and effective planning.
- Strong leadership and people management skills including attracting, engaging, and retaining talent.
- Excellent communication and interpersonal skills.
- Ability to influence and manage complex stakeholder relationships.
- Knowledge of current industry standards and regulatory requirements.
- Familiarity with project management methodologies and tools.
- Proficiency in data analysis and performance metrics.
- Language
- Excellent communication skills in English and Spanish are required; both spoken and written.
- Indefinite Full-Time Contract
- Office Located at the Heart of Madrid
- Follow Your Career Ambition with Growth Opportunities
- On-Demand Learning Budget and Ongoing Educational Company-Wide Trainings
- Comprehensive Compensation Package
- Private Medical Insurance, Expert Tax Support, and Flexible Remuneration
- Part of Our Diverse Communities and Enjoy Our Meet-Ups