Cloud and Hosting Infrastructure Manager

hace 4 días

Barcelona, Barcelona, España Caldic A tiempo completo

Reporting to the Director of IT Operations, the Cloud and Hosting Services Manager will be a visionary leader in driving innovation and excellence in IT infrastructure and service delivery.

The role will focus on developing and implementing cloud-based IT infrastructure, service, and support models that meet the evolving needs of Caldic globally.

Collaborating with the technology community to deliver a world-class user experience and service, the candidate will be a strategic thinker, excellent communicator, and strong negotiator with expertise in cloud architecture, service delivery, contract management, and analytical thinking.

Key Responsibilities:

  • Manage the physical and virtual infrastructure required to support cloud and hosting services, including servers, networking equipment, storage systems, and data centers.
  • Lead the transition of Cloud Infrastructure and Operations management services to a Managed Service Partner, focusing on contract/vendor management and service delivery.
  • Oversee the deployment of cloud services, including virtual machines, containers, databases, and other cloud-based applications.
  • Ensure the security of cloud and hosting environments by implementing security measures such as access controls, encryption, threat detection, and vulnerability management.
  • Ensure the performance of cloud and hosting services is optimal and maximize availability for users and applications.
  • Be accountable for resource allocation in cloud environments, such as compute resources, storage, and bandwidth, to optimize efficiency and cost-effectiveness.
  • Ensure compliance with regulatory requirements and industry standards, as well as implementing governance policies and procedures for cloud and hosting services.
  • Oversee planning and implementing disaster recovery and business continuity strategies to minimize downtime and data loss in case of disasters or system failures.
  • Manage relationships with cloud service providers and other vendors to ensure quality of service, negotiate contracts, and oversee service level agreements (SLAs).

Requirements:

  • 5+ years of relevant experience and post-secondary degree in Business or a related field of study or an equivalent combination of education and experience.
  • Sound knowledge of IT infrastructure, systems, and software applications.
  • Proficiency in project management tools and methodologies.
  • Process Improvement, optimization, and research and information synthesis.
  • Financial & Risk Management.
  • Complex Problem Solving & Verbal & written communication skills.
  • Analytical and problem-solving skills; data-driven decision making.
  • Collaboration & team skills; with a focus on cross-group collaboration.
  • Seasoned expert with extensive industry knowledge.
  • Technical leader viewed as a thought leader for innovation.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with clients, stakeholders, and vendors.

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