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Campervan Operations Coordinator
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At Indie Campers, we're seeking a highly motivated and detail-oriented Campervan Operations Coordinator to join our team in Derio - Bilbao. As an integral part of our operations team, you will play a crucial role in ensuring seamless campervan services to our guests.
About the RoleWe are looking for university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship. This is a compensated position, with the amount depending on location, country, and region (accommodation is not included).
Key Responsibilities:- Front-office activities:
- Provide exceptional customer service and sales support, handling check-ins and check-outs, registering guests, processing payments, explaining campervan functionalities, terms, and conditions, and upselling road trip extras.
- Back-office activities:
- Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Maintain the campervans in top condition, identify, and act on possible maintenance or repair needs.
- Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field looking for an internship.
- You are fluent in English, have a work permit, and a valid driver's license (mandatory).
- You like international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty.
- You want a dynamic internship where you can put into practice the theoretical knowledge of your degree.
- Compensated internship with a competitive salary (€1,500 - €2,000 per month) based on location, country, and region.
- Online and on-the-job training to develop relevant skills: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and possibility of integration in Indie Campers after the internship.
