Food and Beverage Director Marriott International

hace 3 semanas


Madrid, Madrid, España Marriott International A tiempo completo

Food and Beverage Manager Job Summary

The Food and Beverage Manager is responsible for overseeing all culinary, restaurant, beverage, and room service operations at Marriott International. This position ensures a high level of guest satisfaction while maintaining financial goals and adhering to local laws and regulations.

Key Responsibilities

  • Budget Development and Management
    • Develops and manages all financial, employee engagement, and guest satisfaction plans and actions for Food and Beverage departments.
    • Maintains a positive cost management index for kitchen and restaurant operations.
    • Utilizes budgets to understand financial objectives.
  • Leading Food and Beverage Team
    • Manages the Food and Beverage departments, excluding catering sales.
    • Supervises and manages employees, understanding their positions to perform duties in their absence.
    • Utilizes interpersonal and communication skills to lead, influence, and encourage others.
  • Ensuring Exceptional Customer Service
    • Provides excellent customer service and responds quickly to guest concerns.
    • Drives alignment of all employees, team leaders, and managers to the brand's service culture.
    • Verifies all banquet functions meet standards and exceed guest expectations.
  • Managing and Conducting Human Resource Activities
    • Provides guidance and direction to subordinates, setting performance standards and monitoring performance.
    • Conducts performance reviews in a timely manner.
    • Promotes both Guarantee of Fair Treatment and Open Door policies.

Additional Responsibilities

  • Complies with all corporate accounting procedures.
  • Provides necessary information to supervisors, co-workers, and subordinates.
  • Drives effective departmental communication and information systems.


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