Food and Beverage Director Marriott International
hace 3 semanas
Food and Beverage Manager Job Summary
The Food and Beverage Manager is responsible for overseeing all culinary, restaurant, beverage, and room service operations at Marriott International. This position ensures a high level of guest satisfaction while maintaining financial goals and adhering to local laws and regulations.
Key Responsibilities
- Budget Development and Management
- Develops and manages all financial, employee engagement, and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
- Leading Food and Beverage Team
- Manages the Food and Beverage departments, excluding catering sales.
- Supervises and manages employees, understanding their positions to perform duties in their absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Ensuring Exceptional Customer Service
- Provides excellent customer service and responds quickly to guest concerns.
- Drives alignment of all employees, team leaders, and managers to the brand's service culture.
- Verifies all banquet functions meet standards and exceed guest expectations.
- Managing and Conducting Human Resource Activities
- Provides guidance and direction to subordinates, setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
Additional Responsibilities
- Complies with all corporate accounting procedures.
- Provides necessary information to supervisors, co-workers, and subordinates.
- Drives effective departmental communication and information systems.
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