Application Support Associate Temp

hace 7 días


Barcelona, Barcelona, España Zurich 56 Company Ltd A tiempo completo

At Zurich, we're seeking a skilled Application Support Associate to join our team. As a key member of our risk management team, you'll be responsible for providing technical support for our internal Risk applications.

As an Application Support Specialist, your main responsibilities will include resolving incidents, applying changes, and managing application releases. You'll also be responsible for managing escalations and complaints, working directly with our stakeholders to resolve service issues.

In addition to these core responsibilities, you'll analyze and make recommendations to process and application improvements. Your role will require strong communication and interpersonal skills, as well as the ability to work effectively with various levels of stakeholders.

We're looking for someone with experience in 2nd or 3rd-level application support, familiarity with ITIL, DevOps, or Agile concepts, and a solid understanding of ETL processes and system integrations. Experience with Salesforce applications or other SaaS products is a plus.

As a valued member of our team, you'll enjoy a range of benefits, including the option to work abroad up to 25 days yearly, over 300 euros to set up your home office, and additional monthly home office allowance.



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