IT Operations Team Lead
hace 5 días
About Us:
Alfamart is the first and only Super Minimart in the Philippines designed to serve local neighborhoods & communities. Join our expansion across the country as we make a real difference.
As an IT Operations Supervisor, you will provide 24/7 remote and on-site support for store, branch, and warehouse operations ensuring timely opening. Your tasks include:
- On-time IT equipment delivery and setup for new store openings.
- Pre and final store opening procedures.
- Store grand opening support.
- First-level support in stores, branch back offices, and warehouses via remote or on-site based on helpdesk tickets.
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field.
- At least 1-2 years of working experience in IT Support Systems or a related field.
- Basic Hardware and Software troubleshooting.
- Documentation skills.
- Proficient in MS Office Applications, SQL, and Database Management.
- Windows, MAC, and Linux knowledge.
- Basic Network troubleshooting and setup.
- Knowledgeable in POS Hardware and Software.
- Driver's License preferred but not required.
Benefits:
A supportive work environment that values your contributions, comprehensive benefits including health insurance, employee discounts, and awards, dynamic workplace with opportunities for growth and development, and work-life balance with paid time off. Estimated salary: PHP 50,000 - PHP 70,000 per month depending on location and qualifications.
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