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Operational Systems Analyst
hace 2 meses
We are seeking an experienced Operational Systems Analyst to join our team in Madrid, Spain. As a key member of our EMEA operations team, you will be responsible for the execution and delivery of migration of our core consumer CRM system.
Key Responsibilities:- Act as the regional lead from operations to drive the migration within EMEA (18 countries on the system)
- Partner with key members of the program team, technical delivery partners and the business to meticulously plan the business and technical migration activities
- Build the detailed migration checklist in conjunction with the operational stakeholders and IT team to ensure there are the right quality gateways and decision-making points mapped in the integrated plan
- Advance level English (C1/C2)
- Empathy and passion for getting high quality results
- Proven track record of working with senior stakeholders in a regional role
- Ability to simplify complexities & communicate issues / opportunities to all levels of management
- Ability to collaborate across countries and functions to achieve outcomes / results
- Strong Emotional Intelligence (EQ) and ability to network across stakeholders to get things done
- Problem solving mindset and project skillset
- Strong experience in the use of MS Excel
- Ability to work in complex, matrixed environment
- Strong understanding of core operational technologies
- 30+ days of vacation a year
- Fixed term contract until end of 2025
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insurance
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Gympass
- Employee assistance program
- Comprehensive Learning & Development offer
At Chubb, we value our employees and strive to create a work environment that is inclusive, respectful, and supportive. We are committed to equal employment opportunity and welcome applications from diverse candidates.
