Night Receptionist

hace 6 días

Barcelona, Barcelona, España Jacobs Inn Barcelona A tiempo completo

Company Overview: Jacobs Inn Barcelona is a leading hostel in the heart of the city, dedicated to providing exceptional customer service to travelers from around the world.

Job Summary: We are seeking a highly skilled and experienced Night Receptionist to join our team. As a Night Receptionist, you will be responsible for delivering excellent customer service to our guests, managing front desk operations, and ensuring a smooth and enjoyable stay for all visitors.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Manage front desk operations, including check-ins, check-outs, and handling guest requests.
  • Work closely with the management team to ensure seamless operations and high standards of customer service.
  • Develop and maintain a thorough knowledge of the hostel's services and amenities, as well as local attractions and activities.
  • Collaborate with other team members to achieve common goals and objectives.
  • Perform administrative tasks, such as data entry and record-keeping, as required.

Requirements: To be successful in this role, you will need to have:

  • Spanish nationality or NIE and Social Security number.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks.
  • Basic knowledge of hospitality operations and customer service principles.
  • Ability to work independently and as part of a team.

What We Offer: In return for your hard work and dedication, we offer a competitive salary, opportunities for professional growth and development, and a dynamic and supportive work environment.

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