Business Intelligence Analyst

hace 2 días


Barcelona, Barcelona, España Docplanner A tiempo completo

**About Us**

At Docplanner Group, we're redefining the healthcare experience with a global mission to make it more human. As the world's biggest healthcare platform, we serve patients and healthcare ecosystems across 13 countries in Europe and LATAM.

We create digital apps and software solutions for doctors, clinics, hospitals, and patients to enable seamless collaboration and improve patient journeys. Our network of almost 2 million healthcare professionals serves over 260,000 customers globally, and operates in 13 countries.

Doctors and clinics rely on us to facilitate scheduling, booking, communication, and payments for millions of patients each month. Through our innovative and user-friendly software, they can optimize patient flows, reduce costly no-shows, and digitize their practices, saving valuable time for improving patient outcomes and experiences.

Our Medical Practice Management Software is built as a SaaS solution, helping 260,000 doctors and clinics focus on treating patients while delivering exceptional care. We also run a service that enables 80 million patients monthly to find the right doctor, with 19 million bookings coming online or through our software every month.

Our global team of 2,700 people across offices in multiple locations makes this happen. We're backed by leading VCs, including Goldman Sachs, One Peak Partners, Point Nine, and Target Global, having raised over €450m so far. With around €180m ARR (60% yoy growth), we've achieved profitability to growth in the first half of 2025.

**Your Role**

In this position, you'll support the Customer Success structure in achieving its results by creating useful reports to analyze business metrics, providing insights for analysis and decision-making, and interpreting various KPIs to develop action plans for improvement.

You'll work closely with different departments to follow up on existing projects or help with emerging ones, taking part in strategic projects to ensure their success and maximize business impact.

You will train the CS Spain team to execute processes correctly at our headquarters in Barcelona.

**What Makes You a Strong Fit**

You have 2-3 years of experience in a similar role, along with Database and SQL experience.



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