Logistics Operations Manager for Large Home Appliances

hace 18 horas


Madrid, Madrid, España Xiaomi A tiempo completo

About the Role: As a Logistics Operations Manager for Large Home Appliances at Xiaomi, you will be responsible for overseeing the end-to-end logistics operations of our large home appliance business. This includes managing relationships with local service providers, optimizing warehouse distribution planning, and ensuring seamless delivery and installation of products to customers.

Responsibilities:*

  • Operational Excellence: Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Service Provider Management: Collaborate with local home appliance service providers to ensure timely and effective delivery, assembly, and installation of products.
  • Warehouse Optimization: Plan and manage warehouse operations to maximize storage capacity, reduce inventory levels, and minimize shipping costs.
  • Customer Service: Respond to customer complaints and issues in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Training and Development: Provide training to service providers on large home appliance requirements, ensuring they are equipped to meet customer needs.
  • Cross-Functional Collaboration: Work closely with various departments, including sales, marketing, and product development, to address complex issues related to large home appliances.

Requirements:*

  • Education: Bachelor's degree or above in a relevant field (e.g., logistics, supply chain management, business administration).
  • Experience: At least 5 years of experience in large appliance logistics management, with expertise in warehouse distribution planning and operation management.
  • Skills and Qualifications:
    • Excellent communication and interpersonal skills;
    • Strong analytical and problem-solving skills;
    • Ability to work under pressure and prioritize tasks effectively;
    • Proficiency in computer operations, including MS Office (Excel, Word, PowerPoint) and other relevant software;
    • Good English language proficiency.

What We Offer:

  • Competitive salary range: $120,000 - $150,000 per annum;
  • Opportunities for career growth and professional development;
  • Collaborative and dynamic work environment;
  • Benefits package, including health insurance, retirement plan, and paid time off.


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