Supply Chain Operations Director

hace 5 días


Madrid, Madrid, España Xiaomi A tiempo completo
Job Overview
We are seeking a highly skilled Logistics Manager to join our team at Xiaomi. This role is responsible for the end-to-end logistics operations of large home appliances, ensuring timely and efficient delivery to customers.

Responsibilities:
  • Integration of local home appliance service providers and capability assessment for 3PL partners.
  • Establishment of a comprehensive resource library to support logistics operations.
  • Operation data monitoring, storage, and distribution to improve quality and efficiency.
  • Home appliance delivery, assembly, and installation, linking service departments for integrated services.
  • Complaint resolution and user question handling to enhance satisfaction.
  • Training service providers on large home appliance service requirements.
  • Collaboration with various departments to resolve complex issues related to home appliances.
  • Optimization of operations based on local conditions, promoting cost savings and efficiency.

Requirements:
  • Bachelor's degree or above in a relevant field.
  • At least 5 years of experience in large appliance logistics management, with knowledge of warehouse distribution planning and operation management.
  • Excellent customer service awareness, strong communication skills, and ability to work under pressure.
  • English as a daily working language.
  • Strong data analysis and logical thinking skills; proficiency in computer operations, including PPT, Word, Excel, and CAD.

Benefits:
  • Competitive salary estimated at $80,000 - $110,000 per annum, commensurate with experience.
  • A dynamic and innovative work environment at Xiaomi.
  • Opportunities for professional growth and development.


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