Global Family Support Program Coordinator

hace 3 días


Cádiz, Cádiz, España Strategic Resources Inc A tiempo completo
About the Role

We are seeking a skilled and compassionate Global Family Support Program Coordinator to join our team at Strategic Resources Inc. This is a fantastic opportunity to work with a leading provider of ECRC Family Readiness Coordination Services to the Navy's Fleet and Family Support Programs.

Job Description

Overview: Commander, Navy Installations Command (CNIC) requires comprehensive services, programs, personnel, and administrative support for Fleet and Family Support Programs (FFSPs) located throughout CONUS and OCONUS. The overall goal is to implement and evaluate established services and programs designed to maximize the well-being of active duty, retirees, civilians (OCONUS), and their families.

Key Responsibilities:

  • Provide a wide range of programs and services to the FFSP
  • Conduct training classes for Sailors and family members
  • Provide specific information on resources available
  • Work individually with clients where appropriate
  • Ensure all information and referral, one-on-one, and group education services provided are entered and counted in Fleet and Family Support Management Information Systems (FFSMIS)
  • Ensure all programs and services scheduled and delivered are in the automated Centralized Scheduling and metrics system in use by the FFSP
  • Provide support related to disaster preparedness and response
  • Provide training delivery at-sea for Return and Reunion events

Supervisory Responsibilities: This job has no supervisory responsibilities.

Other Skills and Abilities: This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies:

  • Ability to work both independently and as part of a team
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information

Salary: $60,000 - $80,000 per year, depending on experience



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