Hotel Operations Manager
hace 2 días
Are you a highly organized and detail-oriented individual looking for a challenging role in a dynamic hotel environment?
As a Night Auditor at Anfitrión Marbella, you will be responsible for overseeing the hotel's front office operations during the night shift, including handling guest check-ins and check-outs, processing guest payments, and ensuring the security of the hotel.
Key responsibilities will include responding to guest inquiries, monitoring and ensuring the security of the hotel, processing guest payments, preparing and distributing daily management reports, managing and updating the Property Management System (PMS), and maintaining confidentiality of all guest and hotel information.
Requirements:
- Previous experience in a similar front desk or night auditor role, preferably in a boutique hotel environment.
- Strong numerical and analytical skills, with a keen eye for detail.
- Excellent communication and interpersonal skills.
- Proficient in using hotel management software (e.g., Opera, PMS) and Microsoft Office Suite (Excel, Word).
- Ability to work independently and efficiently during night hours.
- High school diploma or equivalent; a degree in hospitality management is a plus.
- Flexibility to work weekends and holidays as needed.
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