Healthcare Service Advocate
hace 1 mes
**About the Role**
A healthcare service advocate plays a crucial role in ensuring that members and healthcare providers receive exceptional support. Located at Ortigas Center in Pasig, this position offers an opportunity to make a positive impact while working in a dynamic environment.
**Job Responsibilities**
This role involves providing assistance to members and healthcare providers with general inquiries. Key tasks include processing requests for benefit clarification, issuing new HMO ID cards, and offering essential information regarding facility services and doctors' availability. Additionally, advocates must monitor call status for responses from various departments to guarantee timely returns.
**Requirements**
- At least a high school graduate or equivalent with 1 year of experience in a BPO or call center environment
- Proficiency in English, both verbally and in writing
- Basic computer skills and ability to demonstrate empathy when handling calls
**Compensation and Benefits**
The selected candidate can expect a competitive salary range of 18K to 28K per month, accompanied by additional monetary incentives. The company also provides medical and dental insurance after 3 months, including coverage for dependents.
**Why Choose This Opportunity?**
This role presents a chance to work with Full Suite, a reputable organization known for its commitment to excellence. With fixed weekends off and flexible scheduling, this position is ideal for those seeking a balance between work and personal life.
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