Global Sustainability Compliance Specialist
hace 2 semanas
We are seeking a highly skilled and motivated Global Sustainability Compliance Specialist to join our team in Barcelona, Spain.
About the RoleThe successful candidate will play a key role in supporting Amazon's Selling Partners on their journey to grow their businesses and sell across Europe, meeting all their sustainable compliance needs.
You will have the opportunity to demonstrate effective written and oral communication skills, provide prompt and efficient service to Amazon Selling Partners, and maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
Key Responsibilities- Demonstrate effective, clear, and professional written and oral communication.
- Provide prompt and efficient service to Amazon Selling Partners including the appropriate escalation of Sellers' issues.
- Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channels including improvement suggestions.
Your day will be filled with driving seller engagement to help selling partners identify their compliance needs and guiding them through new and existing legislative requirements to ensure friction-free selling on Amazon platforms.
You will work closely with various internal teams to support new projects and launches, capture feedback, and suggest process improvements to continue raising the bar in seller experience.
About the TeamOur team is a diverse and multi-cultural group located in sunny Barcelona. We represent more than 25 nationalities and 51% female talent. Our core values are innovation, inclusion, and building others.
RequirementsTo succeed in this role, you will need:
- Proficiency (C1 level) in English and German.
We offer a competitive salary of approximately €35,000 - €45,000 per annum, depending on experience, plus benefits including health insurance, retirement plan, and paid time off.
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