Sustainability Compliance Specialist
hace 2 días
This is an exciting opportunity to join Amazon's Seller Engagement team as a Sustainability Compliance Specialist. As a key member of our team, you will play a crucial role in supporting Amazon's Selling Partners in meeting their sustainable compliance needs.
Key Responsibilities- Demonstrate effective communication and provide prompt and efficient service to Amazon Selling Partners.
- Maintain acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
- Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriate channels.
- Liaise with other departments as required to resolve Selling Partner's issues and questions.
Our team is a diverse and dynamic group of professionals representing over 25 nationalities and 51% female talent. We are passionate about innovation, inclusion, and building others. We work hard, but we also know how to have fun
Requirements- Proficiency in English and German (C1 level).
- Previous working experience within a customer service/contact center environment.
- Computers & Internet skills, specifically in MS Office Excel.
- Other EU languages such as Italian, French or Spanish would be an advantage.
- Business acumen in areas of Global e-commerce and retail.
- Good data analysis skill.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
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