Configuration Specialist for Payments Solutions
hace 4 días
Company Overview
PayRetailers is a leading provider of cutting-edge solutions empowering businesses to succeed in Latin America and Africa. Our collaborative work environment fosters creativity and growth, where every employee's contribution is valued.
About the Role
We are seeking a highly skilled Configuration Specialist to join our Operations Team during an exciting period of significant growth. In this role, you will be responsible for overseeing data input on our systems and integrations of payments solutions, ensuring adherence to defined processes and guidelines.
Key Responsibilities:
- Ensure seamless communication protocols, guidelines, and policies across multiple teams and departments, driving continuous improvements in process efficiency.
- Lead the end-to-end processing and integration of data from agreements and addendums into the system, guaranteeing accuracy and completeness at all levels.
- Conduct and manage in-depth Quality Assurance (QA) processes for client payment pages, identifying and resolving technical issues to enhance the overall customer experience and improve operational effectiveness.
- Review and validate system entries for compliance, ensuring data integrity and alignment with internal standards.
- Take ownership of compliance-related procedures, particularly those concerning data security and regulatory adherence, while identifying opportunities to optimize risk management processes.
Requirements
- Analytical mindset with attention to detail and a passion for accuracy.
- Able to prioritize and organize tasks well to ensure completion to deadlines while achieving required quality standards.
- Understanding of the importance of protecting customers' personal data and the implications for a business if this is not done well.
- Knowledge and experience with Microsoft Windows (10/11) and MS Office.
- Experience with Jira, Freshdesk or any other ticketing system.
- Advanced level of English language required (other language skills beneficial).
- Able to communicate effectively and build rapport with people at various levels of a business.
What We Offer
- Opportunities to grow within a company in a hypergrowth stage.
- Additional days of holidays.
- Health insurance.
- Hybrid mode: 3 days per week in the office. Lunch is provided.
- Free afternoon on your birthday.
- Free language classes.
- Free Multisport card.
Estimated Salary: $45,000 - $60,000 per year
Benefits: Paid time off, flexible working hours, professional development opportunities, and more.
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