E-commerce Platform Manager

hace 1 semana

Madrid, Madrid, España Opensourced A tiempo completo

Job Title: E-commerce Platform Manager

Job Summary:

We are seeking an experienced E-commerce Platform Manager to oversee the growth and performance of our UK and European e-commerce platforms. As a key member of our team, you will be responsible for driving sales and brand growth across multiple markets.

Key Responsibilities:

* Drive growth and expansion of our Shopify-based e-commerce stores across the UK and Europe
* Manage and optimise Google Ads campaigns, working closely with the Performance Marketing Executive to ensure alignment with sales strategies and KPIs across all territories
* Collaborate with the marketing team to analyse performance data from email, sales, and digital marketing channels, identifying trends and opportunities for optimisation
* Use statistical models to forecast sales and manage inventory levels, working with the Supply Chain team to ensure product availability
* Develop and manage content for the website using HTML/CSS, and coordinate with a US-based development team for advanced functionalities
* Lead the integration and supervision of an AI-based customer support chatbot, in partnership with the Customer Support team
* Ensure content consistency and quality across all stores in their respective native languages, coordinating with translation agencies
* Regularly report on KPIs by territory, presenting strategies for improvement in areas such as revenue, conversion rates, and traffic
* Conduct competitor analysis to identify traffic-driving and conversion-boosting opportunities

Requirements:

* Strong analytical skills with a proven ability to recognise success or failure and take corrective action
* Data-driven approach to decision-making, with an in-depth understanding of UK/EU customer behavior
* Proficiency in HTML and CSS, with additional knowledge of Liquid being a plus
* Experience in web development project management is preferred
* Hands-on experience with digital advertising tools such as Google Ads, Meta Ads, TikTok Ads, and email marketing platforms
* Familiarity with statistical models for sales forecasting and inventory management
* Bachelor's degree (2:1 or higher) in Marketing, Business, or a related field
* Proficiency in at least one European language (French, Spanish, Dutch, German, or Italian preferred)
* A minimum of 3 years' experience in e-commerce, ideally with Magento or Shopify

About Us:

We are a leader in luxury housewares design and innovation, operating from our UK office located in a picturesque village in Berkshire. We are committed to delivering an exceptional shopping experience while driving sales and brand growth across multiple markets.

How to Apply:

If you are a dynamic, data-driven professional with a passion for e-commerce and digital marketing, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.

Equal Opportunities Employer:

We are an equal opportunities employer and welcome applications from all qualified candidates.

Disclaimer:

We reserve the right to modify or withdraw this job posting at any time without notice.

Confidentiality:

Please note that all applications will be treated in confidence.

Thank you for your interest in joining our team

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