Customer Insights Analyst

hace 3 días


Barcelona, Barcelona, España Preply Inc. A tiempo completo

Company Overview
Preply Inc. is a global leader in online learning, connecting learners with top tutors from around the world through innovative AI-powered tools and materials.

About the Role
We are seeking a highly skilled Customer Insights Analyst to join our Data Team, empowering top-quality decision-making through data-driven insights.

Job Description
The ideal candidate will master the dynamics of tutors/learners interaction, own Customer Support data end-to-end, and partner with the Customer Support team leads to develop and refine the Customer Support function within the learners/tutors journey.

Key Responsibilities:

  • Master the economics of Preply's marketplace and identify growth opportunities
  • Develop thorough data analytics of customer behavior and usage
  • Collaborate with the Data Engineering team to model data in our Data Warehouse
  • Work closely with our BI experts to develop effective data visualizations, reports, and dashboards

Requirements
To succeed in this role, you'll need:

  • 5+ years' experience as a Data Scientist
  • Previous experience in Customer Support data teams in Marketplaces and/or digital businesses
  • Broad understanding of data analysis concepts such as conversion, LTV, cohort analysis, retention, etc.
  • Good written and verbal communication skills, with C1 level of English

Salary
This role offers a competitive salary of $140,000 per year, reflecting your expertise and experience in the field.


  • Data Insights Analyst

    hace 6 días


    Barcelona, Barcelona, España Backmarket A tiempo completo

    **About Back Market**Company Overview:We are the world's leading refurbished electronics marketplace, empowering people to consume tech sustainably by offering a high-quality, accessible, and eco-friendly alternative to buying new electronics.With over 650 team members powering operations in 18 countries, we've been named one of the World's Most Innovative...


  • Barcelona, Barcelona, España Cataloxy A tiempo completo

    Becoming an Operations Insights Analyst at Docplanner BCN is your chance to drive information cycles between customer care and other departments.About the OpportunityWe need someone who can facilitate alignment between local operations goals and the overall strategy of our global team.Manage KPIs and ensure KPI achievement.Drive innovation within the...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    Join Cpm International as a Strategic Business Insights AnalystWe are seeking a skilled and analytical individual to drive data-driven insights for our global health and wellness client. As a Reporting Analyst, you will be at the heart of our data strategy, designing, developing, and maintaining insightful reports and dashboards to uncover trends, optimize...

  • Data Insights Analyst

    hace 1 semana


    Barcelona, Barcelona, España Zf Friedrichshafen Ag A tiempo completo

    About the JobZF Friedrichshafen AG is looking for a Data Insights Analyst to join our team in Barcelona, Spain. As a Data Insights Analyst, you will play a crucial role in driving data innovation in the rapidly changing aftermarket sector.Your responsibilities will include collecting, processing, and analyzing large datasets, identifying trends, creating...

  • Data Insights Analyst

    hace 2 semanas


    Barcelona, Barcelona, España Cpm International A tiempo completo

    Job DescriptionCpm International is a global leader in customer service, sales, and technical support solutions. With operations in over 30 countries, we provide multilingual support tailored to diverse markets.About Our ClientA well-established health and wellness giant, our client's trusted brands have been household staples for generations. Committed to a...


  • Barcelona, Barcelona, España Td Synnex A tiempo completo

    About the Role:TD SYNNEX is seeking a skilled Data Insights Analyst to join its European excellence team. As a Data Insights Analyst, you will play a crucial role in driving business growth by providing actionable insights and data-driven recommendations to stakeholders. Key Responsibilities:Develop and maintain advanced data models and predictive analytics...


  • Barcelona, Barcelona, España Expatrio Global Services Gmbh A tiempo completo

    Job Title: Global Business Insights AnalystAbout Us:Expatrio Global Services GmbH is an innovative fintech and edtech start-up based in Berlin, Germany. We aim to make the way to and in Germany as easy as possible for international students. Our team is passionate about creating a seamless experience for expats, and we're now looking for a business-oriented...

  • Data Insights Analyst

    hace 2 semanas


    Barcelona, Barcelona, España Amazon A tiempo completo

    About AmazonAt Amazon, we are committed to being the most customer-centric company on earth. To achieve this goal, we need talented and driven individuals who share our passion for innovation and excellence.We are seeking ambitious students to join our team as a Business Analyst Intern. This role offers an opportunity to gain valuable insights into Amazon's...


  • Barcelona, Barcelona, España Axiom Software Solutions Limited A tiempo completo

    Job Summary: We are seeking a highly skilled Data-Driven Business Insights Analyst to join our team at Axiom Software Solutions Limited. As a key member of our organization, you will be responsible for analyzing complex data sets to gain insights into business processes, performance, and trends.


  • Barcelona, Barcelona, España Agilent Technologies A tiempo completo

    Company OverviewAgilent Technologies is a leading provider of analytical instruments and solutions for the life sciences, diagnostics, and applied markets. Our products and services help customers gain deeper insights into complex phenomena, from gene expression to chemical analysis.About the RoleWe are seeking an experienced Regional Field Marketing...


  • Barcelona, Barcelona, España Exoticca A tiempo completo

    Unlock the full potential of data-driven decision making at Exoticca, a pioneering online travel agency that's revolutionizing long-distance dream trips. Our commitment to 'creating life milestones' sets us apart, and we're seeking a skilled Senior Data Insights Analyst to join our dynamic, multicultural team in rapid international growth.Company...


  • Barcelona, Barcelona, España Dynatrace A tiempo completo

    Job SummaryWe are seeking a skilled Senior Data Analyst and Insights Developer to join our team at Dynatrace. In this role, you will work closely with various business functions to understand their data analytics requirements and develop robust SQL data models to deliver the required data insights.


  • Barcelona, Barcelona, España H & M Hennes & Mauritz Gruppe A tiempo completo

    Company OverviewH&M Group is a leading global fashion company that aims to inspire people to express their personality through fashion and design. We strive to make sustainable living exciting and accessible for everyone.About the RoleWe are seeking a Senior Data Insights Analyst to join our team in South Europe. As a key member of our regional sales and...


  • Barcelona, Barcelona, España Flashpoint Venture Capital Group A tiempo completo

    Unlocking Human Potential through Data-Driven Decision MakingWe are Flashpoint Venture Capital Group, a leading Ed-Tech company that believes in the power of learning. As a Senior Data Analyst, you will play a crucial role in empowering our team to make informed decisions by leveraging data insights.About the Role:We are seeking an experienced Senior Data...


  • Barcelona, Barcelona, España Axiom Software Solutions Limited A tiempo completo

    Business Opportunity OverviewAxiom Software Solutions Limited seeks an experienced Strategic Data Insights Analyst to join our team. As a key member of our organization, you will be responsible for leveraging data analysis and insights to drive business growth.Job DescriptionWe are looking for a highly skilled analyst with expertise in data-driven decision...


  • Barcelona, Barcelona, España Vistaprint A tiempo completo

    Vista, a renowned design and marketing partner to millions of small businesses worldwide, is seeking a skilled Senior Product Analyst. This role offers the opportunity to drive strategic opportunities and optimize the customer experience by embedding in Vista's Product organization.


  • Barcelona, Barcelona, España H & M Hennes & Mauritz Gruppe A tiempo completo

    H & M Hennes & Mauritz Gruppe is a leading global fashion company with a presence in over 70 markets. Our mission is to inspire people around the world to express their personality through fashion and design, while making a more sustainable lifestyle exciting and accessible for everyone.As a Test and Targeting Analyst Region South Europe, you will play a key...


  • Barcelona, Barcelona, España A Place For Rover, Inc. A tiempo completo

    About A Place For Rover, Inc.A Place For Rover, Inc. is a fast-growing company that connects dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. Our mission is to make it easier to experience the unconditional love of a pet.We are headquartered in Seattle, Washington, and work closely with our teams...

  • Senior UX Analyst

    hace 2 semanas


    Barcelona, Barcelona, España Dow Jones A tiempo completo

    We are seeking a highly skilled Senior UX Analyst - Consumer Insights to join our team at Dow Jones. In this role, you will play a critical part in enhancing digital experiences by leveraging data and insights to inform design decisions.The estimated salary for this position is $130,000-$170,000 per year, based on industry standards and location.About the...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    Job Summary: We are seeking a highly motivated and detail-oriented Data Insights Business Analyst Intern to join our team in Barcelona. As a Data Insights Business Analyst, you will play a crucial role in helping us drive business growth by analyzing and interpreting complex data sets.About the Role: In this role, you will be responsible for maintaining...